Administrator
6 months ago
**Administrator**
**Location: West Bridgford**
**Salary: £21,000 - £23,000 + Benefits**
**Hours: Monday - Friday**
The UKs fastest growing and most innovative group of fire life safety and security service providers providing protection to customers’ property and people.
**Daily Duties**:
Work closely with your manager and support the Schedulers to meet customer expectations.
Build and maintain good working relationships with engineers & RSM to ensure all PFX calls are actioned accordingly.
Add clear notes to Cash outlining What happens next & when to reflect any pertinent information.
Update client portals and helpdesks in line with specific account instructions.
To have a strong understanding of geographical regions and engineer coverage.
Scheduling of call outs within designated area in line with SLA.
Booking of works with sites in accordance with customer & site requirements.
Proactive approach to management of workload.
Effective communication with internal and external customers.
Managing the dedicated inbox.
To support colleagues when required and complete ad-hoc tasks set by Line Manager and Operations Manager
**Person Specification**:
Previous experience in an administration role.
Self-Motivated Personality, Energy, Drive and Enthusiasm.
Clear communicator with good telephone manner with colleagues and customers.
Ability to work in a team and on own initiative.
Ability to follow processes with strong attention to detail.
Excellent time management and communication skills.
Ability to handle multiple priorities with a structured approach.
**Benefits**:
Royal London Pension
Life Assurance x4 of Salary
20 Days holiday, increasing each year up to 25 days
Additional Birthday Holiday
Mental Health & Well-being Scheme
Paid Refer a Friend Scheme
Employee Recognition Scheme
Long Service Award (increments of 5 years)
Development & Progression opportunities
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
**Benefits**:
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: NS
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