Administrator

6 months ago


Nottingham, United Kingdom Mulberry Recruitment Full time

**Administrator**

**Location: West Bridgford**

**Salary: £21,000 - £23,000 + Benefits**

**Hours: Monday - Friday**

The UKs fastest growing and most innovative group of fire life safety and security service providers providing protection to customers’ property and people.

**Daily Duties**:
Work closely with your manager and support the Schedulers to meet customer expectations.

Build and maintain good working relationships with engineers & RSM to ensure all PFX calls are actioned accordingly.

Add clear notes to Cash outlining What happens next & when to reflect any pertinent information.

Update client portals and helpdesks in line with specific account instructions.

To have a strong understanding of geographical regions and engineer coverage.

Scheduling of call outs within designated area in line with SLA.

Booking of works with sites in accordance with customer & site requirements.

Proactive approach to management of workload.

Effective communication with internal and external customers.

Managing the dedicated inbox.

To support colleagues when required and complete ad-hoc tasks set by Line Manager and Operations Manager

**Person Specification**:
Previous experience in an administration role.

Self-Motivated Personality, Energy, Drive and Enthusiasm.

Clear communicator with good telephone manner with colleagues and customers.

Ability to work in a team and on own initiative.

Ability to follow processes with strong attention to detail.

Excellent time management and communication skills.

Ability to handle multiple priorities with a structured approach.

**Benefits**:
Royal London Pension

Life Assurance x4 of Salary

20 Days holiday, increasing each year up to 25 days

Additional Birthday Holiday

Mental Health & Well-being Scheme

Paid Refer a Friend Scheme

Employee Recognition Scheme

Long Service Award (increments of 5 years)

Development & Progression opportunities

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: NS


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