Branch Assistant

3 weeks ago


Nottingham, United Kingdom Brook Street Full time

Job Title - Branch Assistant
Location - Nottingham (NG7)
Hours - 8am-4:30pm (Monday-Friday)
Salary - £10 p/h
Duration - Ongoing temporary contract with potential permanent opportunity
We currently have an exciting opportunity based in Nottingham for a Branch Assistant to join a busy hardware retailer as the first point of contact for customers, providing excellent customer service and knowledge of the products on offer.
The key responsibilities of a Branch Assistant
- Effectively identify customer needs and proactively assist them, boosting sales in the process.
- Provide advice and recommendations for products and services available.
- Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options.
- Process transactions efficiently and accurately.
- Undertake associated warehouse and stock management activities (light warehouse work).
- Previous face to face experience in a customer service environment.
- A good working knowledge of MS Office programmes.
- Ability to deal with customer queries/complaints effectively under pressure.
- Excellent communication skills.
Desirable skills
- Previous experience using SAP software.
- Full clean driving license.



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