Head of Operations

4 weeks ago


London, United Kingdom Centric Brands Full time

About Us:
Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include:
The Head of Operations is responsible for overseeing and executing the daily operation of Centric Brands within Europe. You will work with 3rd party logistics providers to ensure smooth movements of both inbound and outbound shipments.

**Duties and Responsibilities**
- Oversee daily operations with UK & EU 3rd party distribution centres
- Oversee daily movement of stock from origin to destination with 3rd party freight forwarders
- Maintain and improve relations with suppliers and service providers
- Maintain and improve relations with key stakeholders in US Office
- Assess existing supply chain and look for opportunities to improve efficiencies
- Implement strategic plans and procedures in alignment with short/long term goals
- Improve performance measures that support the businesses strategic direction
- Line management responsibilities for inbound and outbound logistics teams
- Support existing and new customer base, ensuring customer experience is positive
- Oversee onboarding of customers
- Oversee general management of the London office, including Health and Safety
- You will have strong attention to detail, strong numerical, analytical, and interpretive skills
- Strong interpersonal and communication skills are essential
- Ability to initiate and build good working relationships with other team members
- High levels of energy, drive and organisational abilities
- Ability to collaborate across multiple internal functions and to develop functional, commercially focussed and KPI driven relationships with other departments and third parties across the supply chain
- You will champion a continuous improvement culture, with a demonstrable track record of driving change and embedding robust processes in partnership with both internal and external stakeholders.
- You will be highly proficient in core Microsoft Suites
- You will have the ability to remain calm and professional, with a positive attitude when handling challenging issues.
- You will be confident in working in a fast-paced environment, making decisions and working independently with mínimal supervision.
- Experience in FMCG, particularly the fashion industry would be preferred.

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership.

**Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.**

**Centric Brands is an Equal Opportunity Employer**

**#LI-HR1**

LI-HR1

LI-Hybrid


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