Practice Care Coordinator
2 months ago
**About us and this opportunity**
Cricket Green Medial Practice is a forward-thinking, well established GP surgery in South West London. We provide care for a patient population of close to 12,000, working alongside a multi-skilled team of 40 clinical and administrative staff, supported by four GP partners.
We have an exciting opportunity for a **Care Coordinator** to join us, to join our highly supportive and skilled team. Within this multi-skilled role, you have the opportunity to learn admin and reception skills. You will ideally have experience working in a similar environment, such as a GP, NHS, dental or veterinary practice, or in similar customer-facing position.
- Mondays: 8:00 to 12:00
- Tuesdays: 14:00 to 20:00
- Wednesdays: 8:00 to 12:00
- Thursdays: 14:00 to 18:30
- Fridays: 13:30 to 18:30
**About the role**
You can expect a very busy but varied day, with a structured rotation of tasks to that covers patient-facing reception duties as well as back-office admin tasks.
Key aspects of the role include:
- Being the first point contact with patients in the GP practice on the front desk
- Answering phone calls from patients, pharmacies and care homes and signposting patients to the best service
- Inputting patient requests into our triage platform
- Booking and cancelling patient appointments with the nurses, GPs or other clinicians
- Process prescription requests
- Send /book patient referrals
- Scanning and filing incoming letters from hospitals and other services, adding information (medical codes) onto the clinical record and actioning requests from the hospital if required
- Responding to enquiries from patients and other healthcare services
**About you**
You will have excellent customer service skills and the patience to deal with a wide mix of patients and enquiries.
Your proven organisation skills and ability to prioritise, and willingness to muck in to serve our patients and help your colleagues, will serve you well in this fast-paced role.
We are looking for someone who is willing to learn and ask questions, in order to provide accurate and helpful information to our patients at all times.
You will have a good, solid knowledge of Word and Excel, and the ability to pick up new systems quickly (with training).
**What you can expect**
- A starting rate of pay of £12.21 per hour
- Monday to Friday working, 23.5 hours per week
- 25 days annual leave, plus the bank holidays (pro rata for part-time working)
- A six-month probationary period
- Enhanced sick pay after probation
- Eligibility to join the NHS pension scheme
**Job Types**: Part-time, Permanent
Part-time hours: 23.5 per week
**Salary**: £12.21 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mitcham: reliably commute or plan to relocate before starting work (required)
**Experience**:
- reception or admin: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 29/07/2023
Reference ID: CGMP/HR0723
-
General Practice Assistant
4 weeks ago
Mitcham, United Kingdom Cricket Green Medical Practice Full time**General Practice Assistant (Mitcham)** **About us** Cricket Green Medial Practice is a forward-thinking, well established GP surgery in South West London. We provide care for a patient population of close to 12,000, working alongside a multi-skilled team of 40 clinical and administrative staff, supported by four GP partners. **About the role** **About...
-
Care Coordinator
7 days ago
Mitcham, United Kingdom OneHR Ltd Full timeJob Advert **Care Coordinator (maternity cover 12 months)** **About us and this opportunity** Cricket Green Medial Practice is a forward-thinking, well established GP surgery in South West London. We provide care for a patient population of close to 12,000, working alongside a multi-skilled team of 40 clinical and administrative staff, supported by four...
-
Care Assistant
1 month ago
Mitcham, United Kingdom London Care Limited Full time**Company Description** Care Assistant** **Location**:Raynes park, Clapham, Brixton, Merton, Mitcham SW2, SW4, SW8, SW9, SW11, SW12, SW16, SW17, SW18, SW19, SW20, TW15, TW16, TW18, SE5, SE11, SE19, CR4, CR7, SM3, SM4, KT3 **Pay Rate**:Mon-Fri £13.80 per hour, Sat £14.00 per hour, Sun £14.30 per hour **Shifts Available**:A range of flexible full-time...
-
Care Assistant
1 month ago
Mitcham, United Kingdom London Care Limited Full timeCompany Description Care Assistant Location: Raynes park, Clapham, Brixton, Merton, Mitcham SW2, SW4, SW8, SW9, SW11, SW12, SW16, SW17, SW18, SW19, SW20, TW15, TW16, TW18, SE5, SE11, SE19, CR4, CR7, SM3, SM4, KT3 Pay Rate: Mon-Fri £13.80 per hour, Sat £14.00 per hour, Sun £14.30 per hour Shifts Available: A range of flexible full-time...
-
Care Assistant
5 hours ago
Mitcham, United Kingdom London Care Limited Full timeCompany Description Care Assistant Location: Raynes park, Clapham, Brixton, Merton, Mitcham SW2, SW4, SW8, SW9, SW11, SW12, SW16, SW17, SW18, SW19, SW20, TW15, TW16, TW18, SE5, SE11, SE19, CR4, CR7, SM3, SM4, KT3 Pay Rate: Mon-Fri £13.80 per hour, Sat £14.00 per hour, Sun £14.30 per hour Shifts Available: A range of flexible full-time...
-
Practice nurse
2 weeks ago
Mitcham, United Kingdom Ravensbury Park Medical Centre Full timeJob summary Ravensbury Park Medical Centre, situated in East Merton,operates as a general practice providing NHS primary care services forapproximately 5,000 patients. Our practice is dedicated to upholding thehighest standards of patient care, with a strong focus on disease prevention,patient education, and delivering personalized, proactive...
-
Practice nurse
1 day ago
Mitcham, United Kingdom Ravensbury Park Medical Centre Full timeJob summary Ravensbury Park Medical Centre, situated in East Merton,operates as a general practice providing NHS primary care services forapproximately 5,000 patients. Our practice is dedicated to upholding thehighest standards of patient care, with a strong focus on disease prevention,patient education, and delivering personalized, proactive...
-
Marketing Coordinator
5 days ago
Mitcham, United Kingdom TribePost Full time**Benefits**:Pension contribution matching, Private health care, Life insurance 4 x salary, Private medical insurance, 26 days holiday (rising to 28 days) plus bank holidays, 3 days paid leave per year to participate in community projects, Comprehensive employee assistance plan, Eye care vouchers, Help towards evening class / hobby allowance, Cycle to work...
-
Care Co-ordinator
1 month ago
Mitcham, United Kingdom South West London and St Georges Mental Health NHS Trust Full timeAn exciting opportunity has arisen for a Band 6 Community Psychiatric Nurse (CPN)/ to join the Morden Recovery and Support Team. If you are passionate about impacting positively on the lives of people with severe and enduring mental illness in a community setting, then this could be the perfect job for you. We are also open to those who wish to develop...
-
Care Co-ordinator
22 hours ago
Mitcham, United Kingdom South West London and St Georges Mental Health NHS Trust Full timeAn exciting opportunity has arisen for a Band 6 Community Psychiatric Nurse (CPN)/ to join the Morden Recovery and Support Team. If you are passionate about impacting positively on the lives of people with severe and enduring mental illness in a community setting, then this could be the perfect job for you. We are also open to those who wish to develop...
-
Days Care Assistant
2 days ago
Mitcham, United Kingdom HC-One - Fieldway Full time**About The Role**: Fieldway, Mitcham London CR4 4SJ Please note that this role is for DAY shifts only. In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people...
-
Days Care Assistant
24 hours ago
Mitcham, United Kingdom HC-One - Fieldway Full time**About The Role**: Fieldway, Mitcham London CR4 4SJ Please note that this role is for DAY shifts only. In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people...
-
Customer Experience Coordinator
7 days ago
Mitcham, United Kingdom The Vet Full timeWe're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets at The Vet Morden; and in doing so, drive excellence in customer service and patient care. There's a real opportunity here to take a proactive role which will have a direct correlation with the...
-
Care Navigator Lead
2 days ago
Mitcham, United Kingdom Mitcham Medical Centre Full time'''Duties''' - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls - Provide general administrative and clerical support - Perform data entry tasks accurately and efficiently - Manage and maintain office supplies inventory - Schedule appointments and maintain calendars - Assist with organizing and coordinating...
-
Care Navigator Lead
23 hours ago
Mitcham, United Kingdom Mitcham Medical Centre Full time'''Duties''' - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls - Provide general administrative and clerical support - Perform data entry tasks accurately and efficiently - Manage and maintain office supplies inventory - Schedule appointments and maintain calendars - Assist with organizing and coordinating...
-
Maintenance Bank
5 days ago
Mitcham, United Kingdom Care UK Full time**You**: You’re a caring, can-do person with experience working in building maintenance. Ideally, some of that has been gained in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. As well as being very practical, you like dealing with people. You’re happy building good relationships with...
-
Maintenance
23 hours ago
Mitcham, United Kingdom Care UK Residential Care Services Full time**You**: You’re a caring, can-do person with experience working in building maintenance. Ideally, some of that has been gained in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. As well as being very practical, you like dealing with people. You’re happy building good relationships with...
-
Days Care Assistant
1 day ago
Mitcham, United Kingdom HC One Full timeFieldway, Mitcham London CR4 4SJ Please note that this role is for DAY shifts only. In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with...
-
Senior Care Assistant
2 weeks ago
Mitcham, United Kingdom HC One Full timeFieldway, Mitcham, London CR4 4SJ As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining...
-
Senior Care Assistant
1 day ago
Mitcham, United Kingdom HC One Full timeFieldway, Mitcham, London CR4 4SJ As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining...