Care Navigator Lead
6 months ago
'''Duties'''
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls
- Provide general administrative and clerical support
- Perform data entry tasks accurately and efficiently
- Manage and maintain office supplies inventory
- Schedule appointments and maintain calendars
- Assist with organizing and coordinating meetings and events
- Handle incoming and outgoing mail and packages
- Maintain a clean and organized reception area
'''Requirements'''
- Proven work experience in a similar role, to lead a team of Care Navigators
- Proficient in data entry and using computerised systems
- Strong knowledge of Emis web and Docman
- Excellent communication skills, both verbal and written
- Exceptional phone etiquette and customer service skills
- Strong organisational skills with the ability to multitask effectively
- Attention to detail and accuracy in all tasks performed
- Ability to h
Please note that this is not an exhaustive list of responsibilities and requirements. The reception lead may be required to perform additional duties as assigned by management.
**Job Types**: Full-time, Permanent
**Salary**: £14.00-£14.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Transport links
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Mitcham, CR4 3PR: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
- GP surgery: 1 year (required)
- EMIS web and Docman: 1 year (required)
Work Location: In person
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