Head Server
2 weeks ago
**_Be our star, join us and create your own successful story _**
We are currently looking for **Head Server **to join our team.
About ME London Hotel, WC2R 1HA
ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologiesThen you connect with the ME by Meliá brand.
**_Our Benefits Package Includes:_**
- **Competitive Salary**
- **Holidays**: 28 days’ holiday including 8 public holidays
- **Contributory pension scheme and Life Assurance**
- **Discounted dental and health cover with HSF**
- **Personal Development**: programmes designed to support your career right from the start, with unlimited access to online learning platform
- **High street discounts: with Perks at Work**
**_
About the role, what will I be doing?_**
- Perform side work at the start and end of each shift as assigned by immediate supervisor
- Know the steps of service as outlined in the service manual
- Make guests feel comfortable and enhance guest experience
- Inform guests of specials and menu changes
- Have detailed knowledge of menu and be able to articulate enthusiastically. Stay abreast of menu changes.
- Be fluent with the POS system
- Take food and beverage orders from guests and enter into point-of-sale
- Deliver food and beverages from kitchen and bar to guests in a timely matter
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
- Be ready and willing to assist fellow servers as situations arise
- Be ready and willing to assist bus person with clearing and resetting tables
- Thank guests for their visit and invite them to return
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the floor manager or immediate supervisor
- Act professional and accommodating and always maintain your composure
**QUALIFICATIONS/MINIMUM JOB REQUIREMENTS**
- Previous experience is desired
- Be able to communicate and understand the predominant language(s) of our guests
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system
- Be able to work in a standing position for long periods of time
**_
About Meliá Hotels_**
Meliá Hotels International is a Spanish hotel chain with over 390 hotels & resorts in 40 countries. The company is one of Spain's largest domestic operators of holiday resorts and the 17th biggest hotel chain worldwide.
**In London Melia operates 3 hotels: ME London, Melia White House and Melia London Kensington.**
Become part of Melia Hotels Int. today and grow your talent with us
INDFOH
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