Business Support Officer

2 months ago

Frome, United Kingdom ADD International Full time

**As an organisation that works with disability activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people.  We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you. We are also committed to ensuring that we continue to review and make adjustments throughout your employment with ADD. **

**Job Purpose**

The role will be based in our Resources, System and Culture Team and provide an efficient administration service supporting business processes and staff globally.

**Key Responsibilities**

**Finance**
- Receive invoices and enter into purchase ledger for authorisation process
- Set up bank payments to suppliers and international transfers to Country offices
- Liaise with suppliers regarding payments/details and with budget holders regarding authorisation
- Process staff cash and credit card expenses
- Maintain all supporting documents for any transactions posted onto QuickBooks
- Process donations arriving in post
- Other finance administration tasks as necessary

**Human Resources Administration**
- Online HR system (People HR) administration - updating records of global staff/global changes, running reports, monitoring leave, answering queries and supporting country administrators
- Using templates prepare standard HR paperwork such as contracts and salary change letters
- Monitor completion of HR processes, for example appraisal cycle, probation periods, inductions, absence, following up and escalating as required
- New joiner administration, including pre-employment checks, setting up new joiners on relevant HR systems and monitoring completion, for example safeguarding training
- With guidance from the HR Manager making minor amendments to HR policy and process documents and ensuring they are uploaded to SharePoint
- Arranging HR related meetings and notetaking at such meetings
- Training administration such as sourcing providers, arranging dates, inviting participants
- Other HR administration tasks as necessary

**IT**
- Help manage the SharePoint environment as a primary administrator
- Assist in the development of SharePoint and Microsoft Teams to meet the needs of the organisation, and to ensure that it is fully accessible and inclusive
- Managing permissions within SharePoint
- Manage and maintain our corporate IT licenses, particularly Microsoft, and ensure these meet the requirements of the organisation,
- Manage the IT hardware needs for the RSC Team, also ensure the physical assets are recorded and reconciled
- Other IT administration tasks as necessary

**Safeguarding.**

We are committed to ensure we are a safe organisation, delivering safe programmes that ensure we do no harm to people we work with. Our processes ensure all posts are graded, based on interaction with children and vulnerable adults. This post is a **Level 1** post. See outline of all levels below:

- **Level 1** - HQ based, no real direct access to children/vulnerable adults
- **Level 2** - a travelling role, possible access to children/vulnerable adults but unlikely to be alone
- **Level 3** - regular access to children/vulnerable adults including on their own, or lead responsibility for safeguarding within office/location

In addition to the responsibilities listed above, this role like all at ADD, will also have specific responsibilities relating to safeguarding:

- Ensure familiarity, and compliance with, ADD’s child and vulnerable adult safeguarding policy and undertake training as required. In particular:

- Contribute to creating and maintaining an environment (including within ADD) that prevents safeguarding violations and promotes the implementation of ADD’s policy;
- Report any concerns or suspicions regarding safeguarding violations by an ADD staff member or associated personnel to the appropriate staff member.

**Person specification**
- Significant experience of business administration.
- Experience of basic book-keeping using Quickbooks or similar finance software.
- Experience of HR or IT administration would be an advantage but not essential as training will be given.
- Proficient with using Microsoft 365 including SharePoint (or transferable skills in similar packages).
- Ability to multitask and prioritise across a wide-ranging role
- Strong written and verbal communication skills in English
- Good numeracy and organisational skills
- Ability to liaise effectively with suppliers, donors and staff as required
- Ability to work effectively with colleagues across cultural differences
- Commitment to the Social Model of Disability and a rights-based approach to development.

**How to apply.**
- Their **CV** (max 3 pages)
- Your **answers to the below 3 questions** (maximum 1,000 words) 
- Completed **equal opportunities form**
- The names, contact numbers and addresses of

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