Learning and Development Administrator

3 weeks ago

London, United Kingdom Investigo Full time

**Learning & Development Administrator**
**Fixed Term Contract - initially 6 months with possibility of extension or permanent**
**Office-based (London), with flexible working options**
**Salary: £ 23,223- dependent on experience**
**GamCare**
- Do you have experience within a fast-paced, agile HR or L&D environment?
- Are you keen to work for a growing organisation that's mission is to give vital support to people suffering with addiction?
- Do you have strong administrative and organisational skills, along with the ability to prioritise workloads and multitask?
- Can you demonstrate experience of managing multiple stakeholders and skills in operational support?

If this sounds like you, then get in touch ASAP.

**Who are they?**
The leading provider of information, advice and support for anyone affected by gambling harms. They operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encouragean effective approach to safer gambling within the gambling industry.
**The Opportunity**
This is a great time to start a newly created opportunity for someone who is a confident communicator, works collaboratively, has a can-do attitude, and enjoys being part of a small team. Due to rapid expansion the team is growing, with the opportunity foryou to use your experience of working with stakeholders, both internal and external to implement good practice and create workable solutions.
The L&D Administrator is a crucial role where you will be creating and delivering proactive and comprehensive administration support for the L&D team and the LMS. You'll be instrumental in coordinating L&D provision, ensuring existing colleagues and new joinersare continually supported and engaged with the latest L&D offerings.
**Key responsibilities**
- To provide efficient administrative support to the Learning & Development Team.
- To assist with all pre & post-course administration, including chasing feedback, collating feedback, and providing post-course customer service and liaising with trainers to ensure that attendance is returned.
- To provide support to all staff regarding any queries/issues on the LMS
- To maintain and update the LMS including setting up new courses, pre course material uploads, creating new users, manage waiting list, updating attendance etc
- To assist with booking staff on external training courses and events
- To provide support at meetings, training events and promotional events when required
- Ideally, you'll have knowledge and experience of using and maintaining an LMS along with a working knowledge of Learning Pool LMS combined with a strong proficiency in all Microsoft Office packages.
- Skills in operational support and administration including updating spreadsheets, populate reports and collate and report data findings to various targeted audiences.
- Strong administrative and organisational skills, along with the ability to prioritise workloads and multi-task.

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