Nhs Talking Therapies Administrator

2 weeks ago


Nuneaton, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

The post holder will play an important role within the wider Admin Team for NHS Talking Therapies to provide efficient and comprehensive administration support to clinicians and managers.

To provide administrative support, including reception duties, for the North Warwickshire and Rugby NHS Talking Therapies Team.

For more information on this role please see the attached supporting information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

**These include**:
generous annual leave entitlement which increases during your time with us

excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more

discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

wellbeing support, including an in-house counselling service, external helpline and more

staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Analytical and Judgemental Skills/ Freedom to Act

Handling incoming and outgoing mail. Provide cover for other administrative colleagues within the NHS Talking Therapy service during periods of absence.
Respond to straight forward queries relating to the service. Responsible for ensuring that they operate in accordance with Trust wide Policies and Procedures and any local service protocols. Participate in the clinical governance framework within the team identifying areas of service that may raise concern and report to the line manager. To strictly observe the policy on confidentiality To support the NHS Talking Therapies Group Co-ordinator to develop administrative processes in the service and respond to key internal and external stakeholder expectations by contributing ideas and feeding back relevant information relating to their role. To attend comms and Team meetings where appropriate.

For more information on this role please see the attached supporting information. This will give you a better overview of the job role and requirements.



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