Credit Controller

5 months ago

Oxford, United Kingdom Activate Learning Full time

**Who we are**:
Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

**_ Together, we will bring out the best version of yourself._**

**About the role**:
Activate Learning are recruiting for a Credit Controller to join our Finance team based at City of Oxford College.

You will be responsible for ensuring any overdue debt is chased on a regular basis, and queries dealt with swiftly. This role will also require allocating payments received, ensuring invoices and credits are checked and raised in a timely manner, processing direct debit collection runs and administering refunds when required.

You will be dealing with student and commercial queries, which will require you to work, and build relationships, with various members of the activate learning communities, whilst working to improve the debt position and ensure effective collection of amounts due to the organisation, which currently encompasses seven colleges.

You will develop excellent relationships with all internal and external stakeholders and deal with learners tactfully and appropriately, along with liaising with the relevant departments to resolve any outstanding debt related queries.

**What do you need to be successful in this role?**

You will have the ability to work with and identify improvements to financial information and administrative systems, as well as analyse, interpret and manage data, without close supervision. You will have excellent IT skills, including strong knowledge of Word and Excel, and have an ability to work independently and with a positive attitude.

**Why work with the Activate Learning Group?**

**Here are some of our benefits**:

- Enrolment into generous pensions schemes
- Generous annual leave entitlement
- Excellent on-site facilities including free onsite parking, refectory facilities, Hair and Beauty salons
- An extensive Learning and Development programme with a range of CPD opportunities
- Specialised support and development for teaching staff
- Access to qualified coaches for all staff
- Leadership and Management development programmes
- Flexible working opportunities, where appropriate
- A comprehensive wellbeing programme including access to the Fika and Everymind app
- Mental Health support including access to Mental Health First Aiders
- Employee resource groups
- Employee Assistance Programme
- Cycle to work scheme
- Refer a friend vacancy incentive
- Access to student discount programmes

**Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.**
- Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level._
- Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK._
- Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter into an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL._

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