Communications Officer

4 weeks ago

London, United Kingdom Public Voice CIC Full time

**Communications Officer Application Pack**

**Job Title**: Communications Officer

**Salary**: £28,000 pro-rata +3% pension contribution

**Working hours**: 21 hours per week

**Reports to**: Communications Manager

**Based**: London Borough of Haringey with Hybrid working (1-2 days per week minimum in our Haringey offices)

**About Public Voice**

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

Through our work, we ensure people in the community are heard - bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a user-centred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.

**The role**

We are recruiting a talented Communications Officer to join our team, to create and deliver engaging communications to keep all our audiences well informed, to appeal to commissioners and funding bodies, and to play a key role in supporting the delivery of our communications strategies and activities.

Your role will be to work with and support the Communications Manager and Senior Management Team, to ensure that the work or Public Voice and all our projects is communicated effectively and in ever more creative ways, championing new ideas and digital developments. A large part of the role involves working with project teams to oversee and support the delivery of project-specific communications, including Healthwatch Haringey and Haringey Reach and Connect.

Working closely with the Communications Manager in areas including but not limited to campaign planning, digital communications, design and print, the development of high-quality digital content, image and video capture and editing, SEO and analytics, the production of publications, and copy writing.

You will create dynamic campaigns and content for varied audiences, both keeping internal staff informed and promoting our work externally. You will demonstrate the role our staff play in making a difference to our local communities and how we bring about positive change.

**About You**

We are transforming our Communications at Public Voice and we want you to join us to help raise our game further. We need someone who is passionate about improving the lives of local people, the places where they live and the public services they use, someone who wants to help us consistently raise standards in everything we do.

You’ll have at least two years of relevant experience, with a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.

You’ll have strong digital skills, including - Adobe Creative Cloud (or at least InDesign), website CMS, the wide spectrum of social media, photography, video and image editing, and Microsoft O365, with an interest in learning, and developing your skills on the job. In return you can expect to be supported by a strong Communications Manager united in a common purpose, who will strive to upskill you and enhance your personal development.

**Job Summary**
- Work with the Communications Manager to deliver communications objectives, plans and strategies.
- Plan, research and write engaging digital content.
- Manage and maintain our websites, ensuring consistency and effectiveness.
- Create high quality digital and print content using Adobe InDesign.
- Write and publish articles and event information on our websites.
- Assist in the planning, delivery, and measuring of our social media channels, building relationships with key audiences, and advising project leads on social media use.
- Encourage and support our staff to share news and best practice across the organisation using a variety of different platforms.
- Edit and format publications for external audiences, ensuring they are on brand.
- Write high quality copy and draft press releases.
- Provide both proactive and reactive web support across the organisation, and all projects
- Maximise web and SEO performance and measure the effectiveness of digital performance.
- Take photographs and capture video content.
- Optimise and resize images and video content for various digital platforms.

**Equality, diversity and inclusion**

Public Voice is an equal opportunities employer and an anti-discrimination, pro-diversity and inclusion organisation.

We aim to go beyond the narrow scope of legislative compliance and follow best practice, making equalit

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