Account Executive

3 weeks ago

Farnborough, United Kingdom Aston Lark Limited Full time

We have a fantastic opportunity for an experienced**Account Executive** to join us at our offices located in **Farnborough**on a hybrid approach. If you have a background in **Motor Fleet**insurance and enjoy a fast-paced environment Aston Lark may be the place for you.

We are looking for a bright, personable, self-motivated individual for this role. You will be working within our highly successful Motor Trade team. With the customer at the heart of everything, going the 'extra mile' to deliver a superior customer servicewill be second nature to you.

This role offers the opportunity to develop your motor trade insurance knowledge further by working within a highly supportive and specialised team, who are committed to your career development.

**What you will be doing**:

- To develop and maintain the relationship with existing clients and to target new clients from the market place by the effective marketing of current prospects.
- Establish and manage with each client a renewal strategy in accordance with the division's procedures/aims to maximise renewal success.
- Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards.
- To take ownership of client accounts, resolving queries and problems in a timely and efficient manner to avoid credit control, bad debt and insurer reconciliation issues.
- To identify, seek to mitigate and respond appropriately to any conflicts of interest which may arise.
- To support the Division in the achievement of sales
- To be aware of, and to follow at all times, the firm's policy on Treating Customers Fairly.
- To actively cross-sell products from other Divisions
- To maintain professional competence by complying at all times with the Training and Competence procedures of the firm.
- To actively seek feedback from clients and respond to feedback received.
- To undertake all other duties as reasonably required and directed.

**You need to bring with you**:

- Motor Fleet insurance experience is highly desirable
- Must have a minimum of 5 years' experience in providing specialist advice in the insurance market.
- Must be qualified to a minimum of Dip CII.
- Excellent level of technical insurance skills, to be assessed by regular in-house testing.
- Excellent client service skills.
- Excellent negotiation and broking skills.
- Ability to persuade and influence others.
- Ability to troubleshoot and problem solve.
- Excellent oral and written communication skills.
- Ability to gather and analyse information from the client.
- Good understanding of Corporate Governance, financial awareness and how a business works.
- Ability to identify and respond appropriately to an individual client's level of understanding.

**We can offer you**:

- **Competitive salaries** and a range of benefits.
- **Minimum 25 days holiday**, with the option to purchase more
- **Health & Well-being** through a 24/7 employee assistance programme for you and your family providing practical support on a range of issues such as health, money, and work.
- **Hybrid working options** to give you more flexibility to manage work and home life.
- **Study Support** and career progression opportunities. If you wish to study professional qualifications or develop your leadership skills, a personalised development plan is available to you through our L&D team and your manager.

Aston Lark is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry. With over 1,600 employees across more than 55 offices in the UK and Ireland, 200,000 customers and £900m of GWP, our expertiseis vast and spans all commercial sectors, industry-specific schemes, employee benefits consultancy, and a wide range of private client solutions, with a dedicated in-house claims team on hand when you need us the most

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