Administrator - Residential Lettings

GSC Grays are a multi-disciplinary professional service firm covering the North of England. Our Chartered Surveyors, Farm Business Consultants, Planning and Development Professionals, Valuers, Environmental Specialists and Estate Agents provide a full range of services for our rural client base.

**Main purpose of the job**:
We are recruiting for brand new opportunity for an experienced Administrator to join our Residential Lettings Management team in Colburn. Within the role you will oversee and take a lead on a wide range of general administrative duties.

Working closely with the Head of Residential Lettings, you will be an excellent communicator with an organised approach and possess the ability to solve problems by using your own initiative.

This is an exciting time to join a leading forward-thinking firm that offers long term prospects.

**Reporting structure**

The role reports to the Head of Residential Lettings.

**The role and responsibilities**:

- First Point of Contact for our Lettings Customer Service.
- Arranging viewings with our viewing's personnel or landlords accordingly.
- Assist the Head of Residential Lettings collating the lettings details, arranging any compliance as necessary and dealing with landlords.
- Assist the Residential Management Administrator when necessary
- Follow up on calls, appointments and other enquiries
- Reception duties including answering the telephone, dealing with queries, redirecting calls as necessary and taking messages
- Upkeep of tenant and landlord filing & electronic filing
- Opening and distribution of incoming post; delivering outgoing post to local post office/franked mail post box
- Diary management/arranging meetings
- Any other reasonable duties, as required, to ensure the smooth running of the office.

**The skills we are looking for in you**:

- Good general knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Outlook, SharePoint, Planner, OneDrive. Advanced Excel skills would be an advantage
- Knowledge of letting legislation would be advantageous however is not essential
- Organised with a proactive and problem-solving approach to tasks
- Excellent standard of written English language
- Professional telephone manner
- Well presented with a warm and welcoming manner
- Good level of numeracy, accuracy and attention to detail
- Ability to prioritise busy workload and manage time
- Ability to act on own initiative whilst also working within Company processes and procedures
- Pays a high attention to detail
- Ability to deal with clients at all levels, from tenants and landowners to clergy and gentry, and maintain confidentiality at all times
- Ability to remain calm under pressure
- Possess a generally positive outlook and enjoy working within a progressive team.

**Salary**: £19,000.00-£22,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Catterick Garrison: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person