Scl Monitoring Officer

2 weeks ago


Durham, United Kingdom CDD Services (Synchronicity Care Ltd) Full time

Complete Audits on clinical and non clinical areas provide support to the Facilities Manager in ensuring all areas that require auditing are audited As part of the role the monitoring officer will be expected to : Promote safe standards of cleanliness in line with the National Standards of Healthcare Cleanliness 2021 and encourage quality improvements where identified. Ensure that communication channels are maintained between appropriate staff groups with regard to the monitoring service. Deal effectively and efficiently with any complaints / comments regarding the service in a courteous and timely manner from Trust staff, patients and the PFI provider. Assist the service manager to set, monitor and evaluate quality standards, which reflect national guidance and take account of local circumstances.

Have a professional, friendly and approachable manner, which is essential, as well as an individual who is willing to put their own flare on the delivery of a first class monitoring service. Provide feedback to the line manager on ways of continually improving the service to exceed expectations


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