Leisure Attendant

4 months ago


Darlington, United Kingdom Mitie Full time

**Job description - Leisure Attendant**

**Company name**:
Mitie Ltd - PFI

**Job Title**:
**Leisure Attendant - Casual - The Education Village, Darlington**

**Reporting to (position)**

Leisure Supervisor

***

**Our values and behaviours**

Delivering the exceptional, every day
- **Our purpose**: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- **Our promise to our people**: a place to work where you can thrive and be your best every day.
- **Our promise to our customers**: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- **Our culture - our core values and how we behave**:

- **We are one Mitie**:we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- **We are built on integrity and trust**:integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- **We go the extra mile**:whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- **Our diversity makes us stronger**:we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- **Our customers' business, is our business**:we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

**Job objectives and responsibilities**
- **Ensure the smooth running of the Community Use programme**
- **Liaising with various parties to deliver all aspects of Community Use**
- **Completion of daily reports including, but not limited to, cleaning regimes and customer sign in sheets**
- **Assisting the premises team to carry out FM duties**

**Main duties**
- **This is a casual position consisting of weekday evenings and weekend days**
- **Meet & greet customers**
- **Set up & take down of activities, ensuring the building is fit for purpose for both users & school**
- **General cleaning**
- **Locking and unlocking of the premises when required**
- **Liaising with customers to ensure their bookings go smoothly**
- **Reporting of any issues to senior management in a timely manner**
- **Any other duties as seen appropriate by management**

**Person Specification**
- **Flexible working hours
- **Experience of working in a leisure environment**
- **Experience of cleaning is desirable but not essential as training will be given**
- **Confident in communication with various age brackets**
- **Ability to self-report**

**Health and Safety responsibilities**
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

**Information Security**
- Ensure compliance with Mitie's information security procedures in all activities;
- Proactively identify and report security risks to your manager;
- Report actual and suspected security incidents;


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