2nd Line IT Support Engineer
2 weeks ago
**Position: 2nd Line IT Support Engineer**
**Location: Colchester**
**Salary: £30,000 - £36,000 + Paid for Certifications**
My client are an established Managed Service Provider in Colchester are looking for an experienced IT Support Engineer to join their busy helpdesk.
They provide businesses with peace of mind by knowing their systems, devices and data are being looked after 24/7. Also, they pride themselves on protecting businesses from cyber security risks & giving their clients an IT service which can scale and growwith their business.
You should have great customer service skills, be able to answer the phone in an excellent manner, have strong troubleshooting skills for Windows desktop operating systems as well as Office365.
My client look after over 100 businesses across the Southeast and you will be working within a team of 12 engineers on the IT Helpdesk.
You will need to be outgoing, willing to assist as much as possible, and be a team player.
**Benefits include**:
- 28 Days holiday + Bank Holidays
- Fully funded Certifications for employees
- Generous Employer Pension Scheme
- Internal Promotions
- Flexible working
- Fun, vibrant yet relaxed environment
- Clear progression
- Excellent pension
**Key Skills**:
- 2nd line technical skills in Microsoft Windows Server technologies
- 2nd line technical skills in LANs, WANs, Firewalls, VPNs, Cisco preferred.
- Virtualisation (both Hyper-V & VMWare)
- Windows Server, Exchange Server, Remote Desktop Services
- 2nd line technical skills in Microsoft Azure
If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you.
If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad or contact Jordan at LEAN on.
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