Customer Service Agent

2 months ago


Colchester, United Kingdom Reed Business Support Full time

Reed Recruitment in Colchester are looking for an immediately available Customer Service Agent to work for a client based in Colchester on a temporary basis.

The role is paying £10 per hour, Monday-Friday (with the occasional weekend work), the position is Temporary/Ongoing.

**Main duties will include:**:

- Updating customer's orders and accounts via online and in-house databases
- Checking and amending live orders were appropriate
- Liaising with couriers via telephone and web regarding customer's deliveries
- Delivering a first-rate customer service experience in all cases
- Continuously achieving team KPI targets for telephone calls, customer satisfaction and coaching
- Carrying out any other ad hoc duties requested by your line manager to support the customer service function

If you are **available immediately** and have the skills required for this position, please click **APPPLY**to express your interest



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