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Crfp Specialist, Level 2, Emeaa
4 months ago
**About Us**
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 19 brands including InterContinental®, Holiday Inn®, Kimpton® and voco®. Approximately 350,000 people work across IHG’s hotels and our corporate offices in 100+ countries.
**The Role**
The CRFP Specialist - Level 2, works with hotels throughout the preparation and negotiation of the RFP process, to help participating hotels improve their negotiation and commercial performance.
Key Accountabilities:
- Working with hotels participating in the CRFP program to make sure they are well-prepared for the RFP season. This includes education on processes, tools and the corporate travel segment and strategies.
- Encouraging hotels to review rate plans for their accounts before the RFP launches.
- Collecting any other relevant information from hotels or other stakeholders (such as off-property account owners) before the RFP launches.
- Negotiating Requests for Proposals (RFPs) by leveraging customer and hotel insights, data analysis, interpretation, and commercial acumen.
- Explaining (if asked) the rationale behind rates you have negotiated; taking what can be complicated and describing it in simple terms to help others understand.
- Creating a positive perception among target stakeholders of the way CRFP works, and the results it delivers, through your own professional, capable approach and communication.
- Sharing ideas for continuous improvement on CRFP approach and ways of working.
**What we need from you**
- Must be business fluent in English and German language.
- Proficient in MS Word, PowerPoint, and Excel, with the ability to create complex queries and reports in Excel. Skilled in data analysis to generate actionable insights.
- Strong customer service, communication and interpersonal skills required, with the ability to effectively communicate with all levels of a business.
- Demonstrated ability to multitask, plan, and prioritise effectively, with strong commercial awareness and results orientation, while independently solving problems and knowing when to escalate for support.
- The ability to efficiently manage workload to consistently meet deadlines and maintain high-quality standards, even during periods of peak volume.
- Flexibility in working hours required during peak periods.
**What we offer you**
At IHG we give our colleagues greater flexibility and balance - working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
**#LI-CM1**
**#LI-HYBRID**
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
