Investigator

5 months ago

London, United Kingdom Ministry of Justice Full time

Salary
- £27,223 - £28,613

Number of jobs available
- 5

Detail of reserve list
- 12 Months

Region
- East Midlands, West Midlands

City/Town
- Birmingham, Nottingham

Building/Site
- NOTTINGHAM OPG NOTTINGHAM, NG2 1AR, OPG Victoria Square House, B2 4AJ

Grade
- EO

Organisation Grade for MoJ
- EO

Post Type
- Permanent

Working Pattern
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type
- Investigation, Operational Delivery

Job description

**Position: Investigator**
**Company: Office of Public Guardian (OPG), Supervision and Investigation Services (SIS)**
**Location**:OPG Offices in Victoria Square House, Birmingham or Embankment House, Nottingham**
**Grade / Salary**:Executive Officer (£27,223 minimum)**

**Contract Type: Permanent**

**Overview**

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

**Job Description, Duties and Responsibilities -**

As a member of the investigations team, you will have responsibility for your own caseload and will be expected to conduct investigations into concerns raised about attorneys’ behaviour and matters of capacity which may be in breach of the Mental Capacity Act (MCA), Code of Practice and associated regulations. Through liaising with various parties, you will gather adequate evidence and use this to deliver a timely, thorough and objective reports for the Public Guardian which will address any concerns raised and make appropriate recommendations.

You will be expected to collaborate with your peers and wider group of colleagues in sharing of best practice, supporting, coaching and developing them and you will be getting involved in working groups which serve to improve our working practice and enhance our profile across OPG.

In your role, you will also need to keep your own knowledge up to date and be aware of any legislative changes, changes in policies and procedures and align your practice with these so that you can continue delivering effective and professional service.

**Roles & Responsibilities**
- Conduct investigations about the way in which attorneys are exercising their powers under a registered LPA PFA / H&W or EPA following concerns raised internally and/or externally.
- Liaise with attorneys and third parties as appropriate to gather the required information and evidence in order to prove or disprove allegations and to achieve outcomes in the best interests of donors lacking mental capacity to make decisions.
- Undertake safeguarding actions as required throughout the life of the investigation. Refer matters to the police, local authorities or other agencies where evidence is held to suggest criminal activity or a safeguarding concern.
- Complete accurate and thorough reports for the Public Guardian and for the Court of Protection, with clear and justifiable recommendations.
- Implement the Public Guardian’s recommendations.
- Produce witness statements for the Court of Protection, implement and respond to directions made by the Court of Protection. This may require attendance at court hearings.
- Understand how your area of work feeds into the wider operation of SIS.
- Regularly monitor your performance against key milestones and act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.
- Work proactively with colleagues across all OPG sites to ensure a professional and responsive approach to the investigation of concerns raised under an LPA/EPA. Remain alert to emerging issues and trends which might impact your work area.
- Contribute and participate at local management meetings and business level (across site) forums. Proactively lead and participate in relevant working groups and committees.
- Support and offer constructive feedback to less experienced team members by coaching and providing guidance and advice when appropriate.
- Maintain an awareness of changes to the Mental Capacity Act, the OPG’s external activity with stakeholders and other internal and external activities likely to impact on your area of responsibility.
- Remain alert to emerging issues and trends which might impact your work area.
- Encourage teamwork within your own unit and across other departments.

**Customer service and continuous improvement**
- Continually develop and maintain knowledge of Public Guardian functions and responsibilities, encouraging your colleagues and team members to do the same.

**Work with business colleagues across OPG to improve performance**
- Participate and occasionally lead relevant working groups bot

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