Host/hostess

**Are you our next Host/Hostess?**

Lovett Care is seeking an Host/Hostess to join our amazing team at Fairfax Manor Care Home. This is a fantastic opportunity to work in partnership with our team to deliver quality care for a diverse group of residents.

**This position is for 30 hours per week over 7 days at £11.15 per hour**

**Job Purpose**:
To offer residents, relatives and visitors a warm welcome in the Café, residents private rooms, bar area and dining areas of Fairfax Manor, outside areas weather dependant or as directed. Providing refreshments and snacks to all in a welcoming environment.

**Key Responsibilities**:

- Ensuring café, bar and kitchenette areas are fully stocked prior to serving of all refreshments and meals;
- Prepare and lay tables in dining areas;
- Prepare individual residents bedroom meal trays and serve;
- Assist in the service of pre luncheon aperitifs;
- Assist in clearing tables after meals;
- Cleaning all kitchenette areas;
- Checking sell by dates on consumables held within kitchenette areas;
- Serving of tea and coffee, drinks and snacks in afternoon and throughout the day;
- Preparing Hydration Stations with water and juice in jugs, with glasses on trays for lounges ensuring plentiful supply;
- Restocking of fruit and snacks in communal areas;
- Changing of water and juice jugs in resident bedrooms checking clean glass available;
- Complete charts and documentation accurately to meet legislation and the needs of the business;
- To support Care Assistants or General Kitchen Assistant as directed and when needed.
- Welcoming of potential residents and their loved ones as well as visiting professionals to home and taking residents relatives and loved ones to resident and offering refreshments;
- Checking and recording relevant temperature checks as directed and taking remedial action/escalating if necessary
- Acting as host to any function/private dining as directed

**Skills & Competencies**:

- Genuine interest in working within a caring environment
- Good relationship skills
- Excellent Communication
- Willingness to work within various departments of the home
- Reliable and punctual
- Understanding of catering legislation and documentation

An energetic, committed yet approachable team member, the person who fulfils this role will add real value through their obvious passion and commitment to both residents, families and team members alike, but will have the ability to multi-task in a high pressure environment with care and compassion.

**You will have**:

- Genuine interest in working within a care environment
- Excellent at building relationships
- An approachable nature
- A warm and welcoming presence
- Satisfactory DBS Check

**Benefits**:

- 28 days Holiday _(Including Bank Holidays)_
- ‘Lovett Cares’ - Employee Reward Platform
- Auto Enrolment Pension Scheme
- Employee Assistance Programme
- Employee Referral Bonus Scheme
- Apprenticeships available
- Appreciation Certificate
- Long Service Awards

**About Us**:
Founded back in 2009, Lovett Care has been operating care homes across the Northwest for over a decade and recently in Wales after acquiring four homes. With a strong reputation in the care industry, we pride ourselves on creating a ‘home from home’ environment which enables residents to live life to the fullest, whatever their age or condition. Lovett Care is values driven and see our people as our greatest asset. Our Mission is to be recognised as a passionate and committed provider offering quality person-centred care in a safe, comfortable ‘home from home’ environment.
- Our Vision is through the professionalism and collaboration of our team members, we achieve an excellent standard of person-centred care where everyone has the freedom of choice, privacy, dignity and is treated with the upmost respect_

**Job Types**: Part-time, Permanent

**Salary**: £11.15 per hour

Expected hours: 30 per week

**Benefits**:

- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift

Work Location: In person

Reference ID: HOS/ FairFax