Housing Advisor

2 weeks ago

Hammersmith, United Kingdom Pertemps Network Group Full time

**Job Description**:
Role Duties consist of but not limited to;

Council, offering high standards of customer care at all times.
1.2 To work effectively and efficiently to assess risk and escalate issues of concern,
minimise customer waiting times, reduce the number of missed and unanswered
telephone calls and to maximise the resolution of all customer enquiries at the first
point of contact.
1.3 To prevent and resolve homelessness wherever possible by providing advice,
support and information to those in housing need.
1.4 To assess the suitability of households for participation in the Council’s private rented
sector access scheme (direct lettings) on the basis of their present housing situation,
income, support needs and other circumstances.
Red Personnel Ltd
First Floor
14-18 Emerald Street
London
WC1N 3QA

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