Team Administrator

6 months ago


Teddington, United Kingdom South West London and St Georges Mental Health NHS Trust Full time

The postholder will work closely with the team manager, doctors, and multidisciplinary team to cover all administrative work in the team. They will be able to act autonomously to identify and raise concerns including urgent/emergency situations and escalating to the Team Manager or Consultant as appropriate. They will provide administrative and secretarial service to the team. This is a pivotal role to ensure the smooth running of the service and responsibilities will include using computerised information systems, collating statistics and returns as required by the Trust, word-processing, developing and maintaining filing systems as well as being first port of call (usually by telephone) for patients, relatives/carers, and other professionals.

The post holder should be capable of working within a busy and demanding environment, have excellent communication and listening skills, including dealing with staff/visitors of all levels whilst maintaining a high level of confidentiality. To be able to work flexibly and cover for other colleagues in their absence Demonstrate the skills to communicate information to service users and carers in an empathetic and supportive way. To liaise with professionals/ agencies and ensure the patient receives continuity of care/ service through clear and timely communication with all involved in their care. To attend MDT meetings as required for service.


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