Customer Assistant

5 months ago

Winchester, United Kingdom M&S Full time

**Summary**

Stylist
**All the details**

Work Pattern:
Week 1

Tuesday 07.00-14.00
Thursday 07.00-14.00
Friday 07.00-14.00
Saturday 07.00-14.00

Week 2

Tuesday 07.00-14.00
Wednesday 07.00-14.00
Thursday 07.00-14.00
Friday 07.00-14.00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** Work pattern: Mon, Thurs, Sat - 13.30-21.00 **Working Pattern & Age Limits** **Purpose** Customer Assistant Purpose - to deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores, through an open mindset and positive...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** The work pattern for this vacancy is: Sun : 10:30-17:00 Sat : 10:30-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** Work Pattern: Sunday: 10:30 - 16:30 Thursday: 10.00 - 18:00 Friday: 10.00 - 18.00 Saturday: - 10:00 - 18:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    4 months ago

    Winchester, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** The work pattern for this vacancy is: Wk 1 - Sun 11.45-18.45, Wed 14.00 -21.00 Wk 2 - Sun 11.45-18.45, Mon 21.00-21.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset...

  • Customer Service Assistant

    5 months ago

    Winchester, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Winchester, SO21 3BE **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Services Assistant

    5 months ago

    Winchester, United Kingdom University of Southampton Full time

    **2345623KX** We have exciting opportunities to join the team at the Library based in the Winchester School of Art campus as a Customer Services Assistant. The positions offer the opportunity to work in a small team offering excellent service to the users of the library. You will be a positive person, have experience of working in a customer facing role and...

  • Customer Assistant

    4 months ago

    Winchester, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Bakery **Key Capabilities** Work pattern: week 1: Tuesday: 05:30-11:30 Saturday: 05:30-13:15 Week 2 Sunday: 7:45-15:30 Thursday:05:30-11:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **All the details** Work Pattern Week 1 Monday 08.30-13.30 Saturday 08.30-13.30 Week 2 Sunday 11.00-16.00 Monday 11.00-19.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **All the details** Work Pattern: Week 1 Tuesday 06.00-12.00 Wednesday 06.00- 12.00 Thursday 08.00- 14.00 Week 2 Monday 08.00- 14.00 Friday 06.00- 12.00 Saturday 06.00-12.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **All the details** Work Pattern: Week 1 Sunday - 10.30-16.30 Wednesday - 9.00-18-00 Week 2 Sunday -10.30-16.30 Wednesday -9.00-18.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    4 months ago

    Winchester, United Kingdom Marks & Spencer Full time

    **Work pattern**: WeeK1 Mon 10.00-17.30 Tue 10.00-17.00 Fri 10.00-17.30 Sat 08.30-15.00 WeeK2 Mon 10.00-17.30 Tue 10.00-17.00 Wed 08.30-15.00 Fri 10.00-17.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom Marks & Spencer Full time

    Work pattern: week 1: Tuesday: 05:30-11:30 Saturday: 05:30-13:15 Week 2 Sunday: 7:45-15:30 Thursday:05:30-11:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **Summary** Purpose To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores, through an open mindset and positive attitude. Complete tasks and processes that deliver ‘best in town’ standards. Serve and sell across all channels brilliantly well. Be the voice of our...

  • Customer Service Assistant

    5 months ago

    Winchester, United Kingdom Appleby Westward Group Ltd Full time

    **Customer Service Assistant** **SPAR Weeke, Winchester Store** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting opportunity for...

  • Assistant Store Manager

    2 weeks ago

    Winchester, Hampshire, United Kingdom British Heart Foundation Full time

    Assistant Store Manager OpportunityWe are seeking an experienced and motivated Assistant Store Manager to join our team in Winchester. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Support the Store Manager in the day-to-day running of the...

  • Customer Assistant

    4 months ago

    Winchester, United Kingdom M&S Full time

    **Key Accountabilities** Operations Assistant Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels...

  • Customer Assistant

    4 months ago

    Winchester, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Winchester Short Description Purpose To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores, through an open mindset and positive attitude. Complete tasks and processes that deliver ‘best in town’ standards. Serve and sell...

  • Customer Assistant

    5 months ago

    Winchester, United Kingdom M&S Full time

    **Key Accountabilities** Cafe Customer Assistant Purpose To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores, through an open mindset and positive attitude. Serve and sell across all channels brilliantly well. Be the voice of our customer to help us continually...

  • Assistant Store Manager

    2 weeks ago

    Winchester, Hampshire, United Kingdom British Heart Foundation Full time

    Job Title: Assistant Store ManagerAre you a motivated and customer-focused individual looking for a challenging role in store management? We are seeking an Assistant Store Manager to join our team in Winchester, where you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Support the Store Manager in...

  • Assistant Store Manager

    6 days ago

    Winchester, United Kingdom British Heart Foundation Full time

    Assistant Store Manager Job DescriptionWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at the British Heart Foundation. As an Assistant Store Manager, you will play a key role in supporting the Store Manager with the day-to-day running of the store and taking full responsibility in their absence.Key...