Business Administrator Apprentice

6 months ago


Cardiff, United Kingdom Serco Plc Full time

**Title**: Business Support Apprentice

**Location**: Cardiff

**Working Week**: 37 hours per week, Monday - Friday, 09:00 - 17:00

**Salary**: £17,680 per annum plus benefits & 25 days annual leave

**Apprenticeship Qualification**: L3 Business Admin

**Expected Apprenticeship Duration**: 12 months

Is this the right career for you?

As our new Business Support Apprentice, you will be required to undertake a number of tasks within the department. This is the perfect opportunity for someone who has a willingness to learn and develop their administrative skills.

**Day to day duties may include an expectation**:
To deliver consistently high levels of customer service when communicating with participants, Employers, and our supply chain partners.
To provide an exemplary first impression in this client facing role
To manage Employer relationships to a high standard, Data capture accurately and manage the database.
To provide feedback to our supply chain partners in a timely manner.
To resolve any issues that arise
To Contribute to team responsibilities including writing job specifications, screening participants, supporting on events, training courses, and completing tracker forms
To undertake such additional duties as may be reasonably required, commensurate with the level of responsibility within the area.

What's in it for you?

We are looking for someone with excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy.
Onsite learning is paid and completely transferable
Pension scheme
25 days annual leave
Health & Wellbeing Benefits
Opportunity to gain practical experience in a professional environment
Full training and support provided
A chance to work with a supportive and experienced team
A pathway to a potential career
Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more

**Preparing for your recruitment journey**:
Our provider will require you to take a skill scan and undertake initial assessments if you are selected for the apprenticeship.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.



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