Administration Assistant/receptionist

3 weeks ago

Penarth, United Kingdom Penarth Healthcare Partnership Full time

**Job description**

**Penarth Healthcare Partnership - Administration Team Vacancies**

**PHP is a very busy GP Practice within the Penarth area.**

The practice consists of:
**Clinical Team**

**6** GP Partners

**3* Salaried GP’s, **2* Pharmacists, **2* ANP’S, **5* Practice Nurses, **2** HCA'S

**Administration Team**

**29** Administration Team

**Management Team**

Practice Manager and Assistant P.M

**Due to an increase in our patient list size (approximately 3000) and generally extra workload, PHP are looking to expand the current administration team.**

We have **1* x **25* hours vacancy with the following requirements
- **TUESDAY 09:00-17:00, WEDNESDAY 13:00-18:00, THURSDAY 09:30-17:30 AND FRIDAY 13:30-18:30**

**Please note these are the required shift times available.**

**Some of the duties include**:
Reception administration

Appointment booking

Inbound/outbound calls

Prescription’s administration

Referrals

Summarising

**The practice is a fast-paced environment, where attention to detail and excellent patient service is required at all times.**
- **The role can be challenging at times, and we are looking for staff who can offer our patients an empathetic, professional service and have a resilient, friendly nature.**_

**Essential skills and Experience**

I.T skills

Excellent customer service skills-face-to-face/telephone/written

Office/reception/call centre experience

**Desirable**

Previous GP practice or healthcare office setting experience

**The practice is open Monday-Friday 08:00-18:30.**

Shifts may include some **08:00 a.m.** starts and **18:30 p.m. **closes, on a rota basis.
- There may be a requirement to adjust shifts, where possible, to cover the service requirements, due to annual leave/sickness._

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

COVID-19 considerations:
There are currently no Covid-19 restrictions

Work Location: In person

Application deadline: 13/04/2023
Reference ID: March 2023

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