Clinic Co-ordinator

4 weeks ago


Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

To work as part of a clinical and clerical team to support clinicians, nurses, and other healthcare professionals.

Provide an efficient general administrative day-to-day support to the department and the patients. Duties will include booking of outpatient appts, managing Clinician’s availability, ensuring all outpatient clinic availability is booked appropriately and fully utilised, dealing with incoming and outgoing telephone calls, post, filing, faxing and other general administrative duties.

Provide effective input into the work of the Trust, to support the achievement of our vision and values.

Booking appointments via the CaMIS system, managing multiple Clinicians’ waiting lists and ensuring appts are booked within the Access Policy Protocol and RTT directives.

Reviewing all Choose & Book, Directly Bookable services and appts booked by patients online and via GP surgeries.

Daily maintenance of ERS

Assist with the coordination of clinics or lists to ensure effective time management

Provide general administrative services as required by the department

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Booking appointments via the CaMIS system, managing multiple Clinicians’ waiting lists and ensuring appts are booked within the Access Policy Protocol and RTT directives.

Reviewing all Choose & Book, Directly Bookable services and appts booked by patients online and via GP surgeries.

Daily maintenance of ERS

Assist with the coordination of clinics or lists to ensure effective time management

Provide general administrative services as required by the department

Locate medical notes within the department or request them from other locations

Filing letters and reports into medical notes promptly

Deal with telephone or face to face enquiries within agreed limits and take appropriate actions

Reception duties as and when required

Daily cashing up of clinics

Prepare case note folders and complete necessary documentation for all new patients

Liaise with other hospital departments, GP’s and other health care agencies when required

Provide cross-cover within the wider team during absence


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