On-site Representative

4 weeks ago


London, United Kingdom Hodder Education Full time

The role of an On-Site Representative is to be the face of the business and ensure that the proceedings at Hodder Education’s student and teacher events on-site to run as smoothly as possible - whether that be signing attendees in to providing support to the office team and speakers. Manage the comings and outgoings of the speakers and attendees, as well as dealing with issues that arise during the day.

Duty's include:

- Deliver first class service to our attendees and provide detailed feedback to the office team as to how the day is going.
- Tackle any problems that arise during the day with efficiency, professionalism and speed
- Set up the room/s including the projector, screen and laptop, as well as pack the materials for the attendees ready for distribution on arrival
- Be on the ball with requests from speakers, attendees, office team and venues, plus ensure special requirements are dealt with in professionally
- Complete a report form for each event detailing how the day went and send the completed form to the office
- Prepare the room & materials for the next working day

The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required.

**Skills**:

- Time management
- IT skills including use of MS Word & MS Excel
- Customer focused
- Problem solving

**Experience**:

- You must be proficient in the use of MS Word, MS Excel and with using a laptop.
- A basic knowledge of LCD Projectors, screens remote mouse would be beneficial but not essential.
- You must have a strong customer focus and will willing to go the extra mile to help the customers and speakers.

£95 for a full days event + expenses

**Job Type**: Freelance

**Salary**: £95.00 per day

**Benefits**:

- Flexitime
- Free or subsidised travel

Schedule:

- Flexitime
- No weekends

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 100% (required)

Work Location: One location

Reference ID: On-Site Representative (freelancer)
Expected start date: 01/03/2023



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