European Import Operator

3 months ago

StokeonTrent, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

**Position**:
**Main purpose of the role**:
Providing a valuable service in our operations department, to organise the safe, efficient and cost-effective transportation of goods.

**Principal Requirements/Responsibilities**:

- Develop key service relationships with customers for an effective and efficient service
- Develop effective relationships with overseas agents and suppliers
- Ability to plan a European Groupage Trailer
- Responsible for the Profit/Loss on the service
- Ensure the delivery and or collection of goods across Europe
- Book appropriate transport to meet requirements of goods to be transported
- Quoting customers on a daily basis
- Provide complete manifests or delivery notes for use by transport and warehouse staff as required
- Comply with EU and UK regulations and requirements regarding export / import documentation
- Ensure that geographic knowledge is updated frequently to enable efficient and effective use of transport
- Provide assistance and cover in other areas of the operation team as required
- Attend regular reviews of performance and annual appraisal meeting with manager
- Learn and operate our in house ‘’Azyra’’ system
- Maintaining accurate administrative records
- Resolving and managing queries and complaints courteously and efficiently
- Ensuring site and customer objectives are achieved

**Hours of Work**:
Monday to Friday

09:00 to 17:30 _(Can be slightly flexible)_

1 hour lunch break per day

**Requirements**:
**Skills & Knowledge**
- Experience working with European road freight operations.
- Experience dealing with groupage and imports desirable.
- Ability to consolidate cargo in the UK, with a good understanding on how to maximise their trailer payloads.
- Experience planning loads and with using weights/cubes.
- Must be commercially aware and liaise closely with the sales department, be able to negotiate favourable rates and win business for their trade route.
- Good communication skills and high level of customer service.
- Ability to work as part of a busy team.
- Ability to work on own initiative.
- Good communication and organizational skills.
- Some knowledge of imports and transport operations
- Accurate
- Ability to work unsupervised
- Ability to work under pressure.
- Flexible to hours of work.

**Other information**:
**Salary & Benefits**
- Competitive salary based on skill set and experience
- 24 days annual leave plus 8 bank holidays
- Full training and support
- Perk Box Discount Platform
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Tusker car scheme
- Monthly Pay Day Treat Day
- Learn management system

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