IT Support Engineer
3 weeks ago
Our client is an established IT Support and Telecoms Company. A vacancy has arisen for an experienced **IT Support Engineer** to join their hardworking and dedicated team on their Helpdesk in Hastings, East Sussex.
- Demonstrable experience in a technical support/helpdesk environment
- Experience of Windows Server - deployment and troubleshooting including Active Director and Group Policy
- Microsoft Hyper-V configuration and administration experience
- Desktop OS troubleshooting as well as Third Party Software troubleshooting e.g. Sage, Quickbooks
- Planning, deployment and support of VoIP Systems
- Routers, Switches and vLans networking
- DHCP, DNS, TCP/IP Transport troubleshooting
- Microsoft 365 configuration - Deployment and migration including Sharepoint, Exchange and Endpoint Manager
- Project planning, execution, and completion
**Your duties as an IT Support Engineer will include**:
- Troubleshooting windows desktop, server and VoIP
- Delivering 1 st, 2 nd and 3 rd line support
- Delivering high levels of customer service by phone and face to face
- Day to day jobs can vary significantly
**Salary**:
Dependent on level of expertise and experience
**Hours**:
Full Time, Permanent
Monday - Friday
**Location**:
Hastings, East Sussex
**Start Date**:
ASAP
**Key Words**:
- IT Support, 1 st Line, 2 nd Line, 3 rd Line, Windows Desktop, Server, VoIP, Configuration, Troubleshooting, Helpdesk, vLans Networking, Microsoft 365, Hastings, St Leonards, Bexhill, Battle, East Sussex _
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