Income Administrator
4 days ago
Sovereign is a leading housing association, striving to provide quality, affordable homes in happy, successful places. We're driven by our social purpose, with residents at the heart of everything we do.
We have an opportunity for an **Income Administrator** to join our team on a full-time permanent basis. We're flexible on your location (Thatcham, Basingstoke, Christchurch, Blandford or Bristol), however see that you will be in our Thatchamoffice 2 days per week
This role is to provide a strong administration service for both internal and external customers. You'll support the Income team with various administration duties including managing the team inbox, actioning, or forwarding tasks where relevant, settingup direct debits for customers, processing payments and keeping systems up to date with changes to customers benefits. You'll also support with reporting, and various project work.
**What you'll need**
- Strong customer service skills and exceptional organisation
- A keen eye for detail
- Good numeracy skills
- The ability to work individually, but also as part of a wider team
- Able to prioritise your own workload effectively
**What you'll get from us**
You'll be given the opportunity to grow your skills within a role that will bring great satisfaction. You'll be encouraged to bring your whole self to work and find like-minded people in a diverse and inclusive working community.
Some of our benefits include:
- On the job training and support
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working - working from home
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matching pension scheme up to 12%
- Life cover
- Part of our Recognition scheme where you can be gifted retail vouchers
- Wellbeing discounts including Gym Memberships
- Wide selection of other benefits available
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