Clinic Assistant

2 weeks ago

Kingston upon Thames, United Kingdom Kingston Chiropractic & Wellness Centre Full time

PART TIME CUSTOMER SERVICES ROLE

IMMEDIATE START

We are looking for someone special to join us in our team at Kingston Chiropractic & Wellness Centre.

Here we aim to provide the best Chiropractic care to the community of Kingston and surrounding boroughs.

We are looking for a superstar to help us in providing a 5-star client service at the front desk as a Clinical Assistant.

The role we are offering has progression levels, where you can be promoted and gain more renumeration as well as in crease your skill set

You're good at meeting new people and chatting to clients, remembering names, remembering details about clients; you would be a huge part of the wow experience we aim to give everyone who passes through our doors.

You're flexible to change and open to new ideas. We are quickly growing and expanding, and we need to adapt as those changes occur.

You’re good at social media

You are happy to work into the evening on our shifts outlined below.

You can handle a pressured environment where you have many things to balance at once

You're good with computers; word, excel, one drive and software programs (we will teach you our clinic software)

You're Proactive and use initiative, we don't want to micromanage, no one likes that

Willingness to learn; we will train you to be a superstar Clinical assistant

You're good with numbers, roles will include cashing up at the end of the day, doing clinic statistics

You're happy to take on a PA role in addition to a CA (clinic assistant role), this will be mínimal however may change over time as the clinic expands.

Confident on the phone and with sales; we are a health and care-based practice however we do need to share the power of chiropractic through what would be termed 'sales', essentially, it's more explaining what we can offer them and how we can help.

Willing to take on extra shifts when needed

You’re flexible with hours
- Hours are set to start with but we do need you to be flexible with hour changes, as our team grows, we may need to change your shift patterns.

Monday 8.30-1030 1.30pm-7pm

Tuesday
- 8.30am
- 7pm

Wednesday
- 8.30am-7pm

Thursday - 8.30pm-7pm

Friday 9.30am-7pm

You're happy for extra hours: We require you do do a minimum of 1 spinal screening a month, this is when we go out into our local community and raise awareness about chiropractic and offer them a consultation in our centre. These are usually a full day or two day event. They are often on the weekend so be prepared for a Saturday and/or Sunday 1x/month. We have a different pay rate for screenings and a bonus scheme.

You work at 100%, you're smiley with high energy, positive talking, always looking to improve and caring.

Your happy to work in a small team and for opportunities to develop in your role.

Your happy to talk in front of a group of people or willing to learn.

Preference that you have an experience in Sales and sales experience.

You have flexibility to do overtime and holiday cover.

We have a probation period of 6 months where we pay £9.50 post successful completion of the probation period (which can be sooner than 6 months dependent on experience) the pay will rise to £10.

We are looking to expand fairly quickly and your job role may adapt into more technical aspects of Chiropractic.

Job description

Job Title - Clinic assistant

Line manager - Dr Kelly Melnikova-Rhodes (Clinic Director)

Based - Kingston Chiropractic & Wellness centre

Job purpose - Provide direct patient care which will include telephone conversations, not taking, booking appointments and processing payments.

Key responsibilities

1. Greeting all patients in a friendly and positive manner

2. Understanding their concerns

3. Book and re-arrange appointments. Block booking, this is to ensure our patients have appointments at ideal times and day.

4. Taking payments/making sure all patients are kept informed when their packages are running low, and accounts are kept in order.

5. Stock control and ordering.

6. Keeping the centre tidy, clean and presentable at all times.

7. Answering calls.

9. Filing.

10. Meeting patients needs, requirements and expectations

11. Attend all weekly and quarterly meetings, training days and weekly coaching (compulsory).

12. Attend conferences (compulsory).

13. Attend all internal and external marketing events.

14. Clinic tours, making patients comfortable.

15. Explaining paperwork to patients and be able to explain our procedures.

16. Patient education, promotion of chiropractic and healthy living.

17. Reminder calls for all special appointments.

18. Maintaining the clinic diary.

19. Cashing up, checking reports, recording personal KPI’s

20. Always Maintaining patient confidentiality.

21. Following GDPR regulations

22. Striving for excellence and offering the best possible patient experience.

**Job Type**: Part-time

**Salary**: From £11.05 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types

  • Clinical Trials Assistant

    4 weeks ago

    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    **Corporate Services (Research & Development)** **Clinical Trials Assistant **Band 3** **The Gastroenterology IBD Clinical Trials Team are looking for a Clinical Trials Assistant to work within the unit to support an increasing portfolio of IBD clinical trials.** **We are seeking an enthusiastic and motivated individual who will be responsible for...

  • Clinical Trials Assistant

    4 weeks ago

    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    Corporate Services (Research & Development) Clinical Trials Assistant Band 3 The Gastroenterology IBD Clinical Trials Team are looking for a Clinical Trials Assistant to work within the unit to support an increasing portfolio of IBD clinical trials. We are seeking an enthusiastic and motivated individual who will be responsible for assisting the IBD...

  • Clinical Research Assistant

    5 days ago

    Kingston upon Hull, United Kingdom IQVIA Full time

    Are you looking for an opportunity in Clinical Research? Do you want to work for an industry leading company. If so, come and join us - IQVIA are looking for a Clinical Research Assistant. This part-time (16 hours) role, is planned for 6 months and is to support the site in** **Hull** in conducting a clinical trial in the field of cardiology. As a pivotal...

  • Assistant Audiologist

    1 week ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    We are looking for an assistant audiologist to assist with adult hearing aid repair clinics, paediatric assessment clinics and administration support in Kingston Hospital and our and Community Services. The post will be based in **Kingston Hospital **with travel to other clinical sites including **Surbiton Health Centre **and **Queen Mary's Hospital **being...

  • Clinical Research Assistant

    3 weeks ago

    Kingston upon Hull, United Kingdom IQVIA Full time

    Are you looking for an opportunity in Clinical Research? Do you want to work for an industry leading company. If so, come and join us - IQVIA are looking for a Clinical Research Assistant. This part-time (16 hours) role, is planned for 6 months and is to support the site in Hull in conducting a clinical trial in the field of cardiology. As a pivotal...

  • Assistant Audiologist

    1 month ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    We are looking for an assistant audiologist to assist with adult hearing aid repair clinics, paediatric assessment clinics and administration support in Kingston Hospital and our and Community Services. The post will be based inKingston Hospital with travel to other clinical sites including Surbiton Health CentreandQueen Mary's Hospitalbeing expected. Our...

  • Part-time Receptionist

    4 weeks ago

    Kingston upon Thames, United Kingdom Physio & More Full time

    We are looking for a part-time Receptionist to join the team in our physiotherapy clinic in Kingston upon Thames. You will have the opportunity to work in a friendly and supportive team and if interested learn more about healthcare. The job is most likely to suit a person of mature disposition who enjoys contact with a wide range of people. There will be a...

  • Admin Assistant Band 2

    4 weeks ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Administrative Assistant Band 2 / Senior Administrative Assistant Band 3 **Are you seeking a genuine career path?** At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams. We are...

  • Finance Assistant

    6 days ago

    Kingston upon Thames, United Kingdom Kingston Physio Group Full time

    Job Title: Finance Assistant **Responsibilities**: - Assist with day-to-day financial operations and transactions - Prepare and process invoices to send to medical insurance companies - Reconcile bank statements and card transactions - prepare weekly update for the clinical director of any outstanding payments. **Skills**: - Strong attention to detail...

  • Imaging Healthcare Assistant

    1 week ago

    Kingston upon Thames, United Kingdom New Victoria Hospital Full time

    To maintain professional development. To attend all mandatory training. To ensure all policies and procedures pertaining to the Imaging Department are adhered to. To work flexible hours to accommodate the opening hours of the Imaging Department. To supervise and maintain the US roomslists To prepare the Imaging Department at the beginning of the day, eg....

  • Admin Assistant Band 2

    1 week ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Administrative Assistant Band 2 / Senior Administrative Assistant Band 3 Are you seeking a genuine career path? At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams. We are...

  • Admin Assistant Band 2

    4 weeks ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Administrative Assistant Band 2 / Senior Administrative Assistant Band 3 Are you seeking a genuine career path? At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams. We are...

  • Paediatric Phlebotomist/healthcare Assistant

    1 month ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Children's Outpatient team are looking for a Paediatric Phlebotomist/ Healthcare Assistant. The post holder will work with the medical and nursing teams in children's outpatient department to provide support for paediatric clinics and independently run paediatric phlebotomy clinics. 1 x full time position and 1 x part time position available. The post...

  • Clinical Lead

    1 week ago

    Kingston upon Hull, United Kingdom AJM Healthcare Full time

    **AJM Healthcare** **Role: Clinical Lead** AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team...

  • Maintenance Assistant

    4 weeks ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Kingston Hospital Estates are recruiting Maintenance Assistants to join our in-house team, to deliver a range of planned and reactive work. To assist with the effective delivery of both planned & reactive maintenance to a high standard on all plant, engineering systems, building structures and services within the Hospital and associated buildings. You will...

  • Healthcare Technician

    10 hours ago

    Kingston upon Hull, United Kingdom ROC Clinic Full time

    Company DescriptionAre you the right applicant for this opportunity Find out by reading through the role overview below.ROC Clinic is a private healthcare organisation with offices in the heart of Harley Street's medical district in London and Aberdeen, Scotland.We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid Diagnosis and...

  • Information Governance Assistant

    4 weeks ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Information Governance Department for an IG Assistant. The role will be to assist the head of Information Governance and Information Governance Manager to implement the Foundation Trust's Information Governance Framework. To achieve this the post holder will help with Freedom of Information Requests, Subject...

  • Clinical Trials Coordinator

    4 weeks ago

    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    This role will provide a comprehensive administration service to the IBD Research Department and will involve working closely with clinical Investigators, Research Nurses and other members of research teams to maintain holistic support for the department, thus facilitating a high quality research service. The postholder will assist Principal Investigators...

  • Clinical Support Administrator

    1 month ago

    Kingston upon Hull, United Kingdom Haxby Group Practice Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** You will work together as part of the Clinical Administration Support (CAS) team to provide a caring, quality service for patient care, maintaining quality general business support to the Partners and Health Professionals at all sites or establishments. Undertake tasks and duties whilst maintaining a strong sense of...

  • Pa to Clinical Academics/senior Administrator

    1 week ago

    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    PA to Clinical Academics/Senior Administrator x 1 Full Time Position This post will provide advanced secretarial support to the Professor of Diabetes and Endocrinology, Reader and senior lecturer within Diabetes & Endocrinology services. To support and assist the Professor of Diabetes and Endocrinology and the clinical academics by providing a highly...