Part-time Housing Administrator 22.5 Hours Per Week
6 months ago
**Who we’re looking for**
We’re looking for an Administrator to deliver an efficient and effective service to our Housing Team, keeping our customers updated, and supporting them every step of the way.
A typical day for you would include triaging and escalating tenancy management and anti-social behaviour cases to the Housing team and supporting the end-of-tenancy process. You’ll produce housing reports, maintain our systems, and support the team with requests for information such as community triggers and safeguarding reviews.
You’ll be digitally savvy and have experience of working in an administrative role, delivering exceptional customer service.
**When we're hiring, we look for people who connect with our KOSMIHC values**:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
**Who we are**
Hello. We’re RHP. Our purpose is to provide safe, secure, affordable homes - opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
We were formed in 2000, and over the years have gradually extended our reach. Today we’re proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.
For the past twenty years, we’ve been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
**Connecting through difference**
We embrace and understand the value diversity brings - it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
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