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Compliance Officer

4 months ago

Sittingbourne, United Kingdom Southern Housing Full time

**The role**

Managing over 77,000 homes, Southern Housing is dedicated to delivering excellent services and improving our resilience. We are also keen to build new homes and grow our organisation.

Our vision is to create communities where everyone has a safe home in a place where they’re proud to live. We’re big and we’re local. Residents are at the heart of our services, and we use our size to influence positive change in the areas where we operate.

We are seeking an experienced Compliance officer to join our Electrical Asset compliance team.

You will be providing a full range of administrative and support services to facilitate the effective and efficient operation of the team and department. Completing daily, weekly, and monthly tasks to ensure Southern Housing meets its legal and regulatory compliance requirements.

The role will involve providing support to the Compliance Managers. To work as a team to provide support activity that will include administrative tasks, arranging access, resident queries, data entry and ensuring accurate data is held within Apex and other systems.

What you’ll be doing
- Book appointments, update calendars, arrange travel and accommodation as required.
- Provide administrative support to the Compliance Managers. - Provide project support to the team and lead on key administrative projects as required.
- Support the management and monitoring of relevant compliance contracts.
- Assist others in the department to ensure efficient and effective administrative practices.
- Liaison with members of staff in other departments and external contacts.

We’re offering
- Generous holiday entitlement with the ability to buy extra leave
- Private medical insurance
- Pension plan with excellent defined contribution rates
- Flexible benefits to suit your needs
- Agile working where you can work from any of our locations and from home, so we’ll provide you with the necessary equipment to enable you to do this
- Care for your wellbeing and ensuring a good work life balance
- plus much more

What you’ll need
- Experience of working within Asset Management or Compliance service, especially within a social housing environment.
- Understanding of Compliance areas and requirements on housing organisations.
- Experience of performance-based management through KPI’s in a customer focused environment.
- Experience of managing and analysing large data sets and ensuring taking responsibility for quality compliance data.
- Understanding of good interpersonal skills and the ability to communicate well with tenants, external agencies, and tenants’ associations, both verbally and in writing. Numerate, with good analytical skills.
- Knowledge of statistical analysis and other information, and to produce management reports.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing Tuesday 6th February 2024 at 23:59

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own** **We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

**Pension**

**Life**
**assurance**

**Healthcare cash plan**

**Eyecare & dental**

**Birthday**
**leave**

**Retailers discounts**

**Cycle**
**to work**

**Buy & sell**
**annual leave**

**Season ticket loan**

**In-house academy & career development**

**Flexible working**

**Inclusion & Diversity**

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.