Customer Service Advisor

3 weeks ago


Livingston, United Kingdom Realise Recruitment Full time

**Customer Service Advisor**

**Up to £24,000 DOE**

We are looking for a Customer Service Advisor for our client Livingston. This is an excellent opportunity to join a continually growing business who are seeking an additional person for their customer support team due to their ever-increasing customer numbers.

Their customer service team works closely with both their sales and the ecommerce digital teams to ensure seamless customer journeys, build customer and supplier relationships, and provide outstanding service.

Key job functions will include:

- Processing orders across various supply chains
- Processing credit card transactions & other payment methods
- Liaising with both suppliers and customers as well as other internal teams
- Escalating complaints where necessary

You will be a highly energised and motivated individual with excellent organisational and interpersonal skills. You should be able to demonstrate a high standard of numeracy and literacy, and the ability to continually develop your knowledge of an extensive product range. You will also possess a high level of PC literacy and have a confident telephone manner.

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Livingston: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Reference ID: liv csa



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