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Customer Service Representative
3 weeks ago
**Customer Service Representative**
As a Customer Service Representative, you will be the primary point of contact for our customers, assisting them with their inquiries, providing product/service information, and ultimately driving sales
**Duties**:
- Provide exceptional customer service to clients in person
- Answer inquiries and resolve customer issues in a timely and professional manner
- Analyse customer needs and recommend appropriate products or services
- Up sell additional products or services to maximize customer satisfaction and company revenue
- Build and maintain strong relationships with customers to foster repeat business and customer loyalty
- Maintain a high level of product knowledge to effectively address customer inquiries
**Skills**:
- Ability to analyse customer needs and provide appropriate solutions
- Strong data entry skills with attention to detail and accuracy
- Ability to work independently and as part of a team
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you
**Salary**: From £24,798.35 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Sheffield (preferred)
Work Location: In person
Application deadline: 29/02/2024
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