Band 6 Spoa Triage Clinician for Older Adults

4 months ago


Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

The Single Point of Access Nurse supports and implements the delivery of; most appropriate and best possible care which is evidence based, person centred and collaborative, documents clearly, accurately and timely in accordance with trust policy and national guidelines. The role of the triage nurse is to undertake the effective scrutiny of referrals, identifying the needs and ensuring that the referral is signposted to the appropriate pathway. To offer a comprehensive triage assessment of referrals received identifying the most appropriate service for that referral. Ensure that complex referrals are managed safely, effectively and in a timely manner.

Ensure effective identification of risk and respond in a timely manner. Take a proactive role in the effective triage of referrals by : Obtaining relevant information Formulating a decision based on risk and other relevant indicators Signpost effectively Oversee completion. Display excellent clinical skills and professional integrity being able to convey the outcomes of triage assessments in an effective, professional and timely manner. Provide professional support and advice to other agencies.

Responsible for the smooth running of referral processes in line with the Trust Referral Policies. Ensure appropriate liaison with the clinical team in respect of complex or urgent referrals. Ensure all reasonable details of risks and needs are obtained from service users/carers; GPs or referrers as appropriate to ensure that effective signposting can be maintained. Assisting in facilitating robust management of referrals reducing risk for both service users and teams.

Ensuring Referrals are appropriately signposted to the relevant service meeting all time standards identified by Trust Policy. Ensuring effective communication with referral agencies, service users, carers and clinical teams. Liaise with Duty Workers/Team Managers in services as appropriate to ensure effective relationships are maintained and to seek further clarification on appropriateness of referral to ensure effective signposting. Ensure any safeguarding issues identified are highlighted and escalated through the safeguarding process.

To ensure effective liaison with other teams according to clinical risk and presentation. To participate in the future development of services, responding to results of local audits including CQC and CCG reports. Maintain a directory of services/resource including local community details for the single point of access



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