Claims Examiner

3 weeks ago


Manchester, United Kingdom CNA Hardy Full time

We’re looking for someone to join our Claims team in Manchester who, under broad supervision, investigates and maintains claims within the discipline. You will work within authority on assignments of moderate technical complexity. Review coverages, determines liability and compensability, secures information and settles claims utilising claims policies and guidelines.

Key Responsibilities

Sets activities, reserves and authorises payment within scope of authority, settling claims in most cost effective and timely manner.

Participates in performing investigations and evaluating claims through contact with insureds, claimants, witnesses and experts.

Identify and escalate serious claim developments to management efficiently and effectively.

Partners with legal counsel, account representatives, brokers, underwriters and insureds to develop a focused strategy for timely and cost effective resolution of claims.

Recognises need for negotiation, participates in planning strategy and negotiates within scope of authority.

Analyses claims activity and prepares reports for management review.

Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.

Keeps current on relevant issues, regulations and trends.

Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance

May perform additional duties as assigned.

Skills, Knowledge & Experience

Developing technical expertise, product specific knowledge and negotiation skills.

Good interpersonal and communication skills.

Ability to effectively interact with all levels of CNA Hardy's internal and external business partners.

Ability to work independently.

Good time management skills.

Knowledge of Microsoft Office Suite as well as other business-related software.

Ability to adapt to change and value diverse opinions and ideas.


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