Health Care Assistant

2 weeks ago


Birmingham, United Kingdom Downsfield Medical Centre - Sheldon Full time

The Health Care Assistant will be required to support the practice team in providing high quality primary care services to the patients registered with the Practice. The Health Care Assistant needs to practice in a safe and confident manner, respecting the principles of health, safety, infection control and security at all times

The Health Care Assistant will be required to attend all appropriate updates and refresher courses within the timeframes specified for the clinical tasks in question. This will take into account any new or amended policies, protocols and procedures relating to any aspect of clinical practice.

**Responsibilities**:
Phlebotomy (Essential)

ECG recording

Blood Pressure Recording

Urinalysis

Blood Sugar analysis

Height and Weight measurement

Application of basic dressings (under direction of Practice Nurse)

Administration of influenza vaccines

Chaperoning duties

Processing and management of laboratory samples as requested by the GP’s

Vaccine / cold chain storage, monitoring and recording

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations.

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.

Helping raise awareness of health and well-being and how it can be promoted.

Maintain accurate records (both computerised and hand
- written) at all times

Undertake administrative support as required

Assisting with the collation of data on needs related to health and well-being

Any ad-hoc task as delegated by the GP Partners, within level of competencies

Spirometry (desirable)

Diabetic Foot checks (desirable)

**Other Responsibilities will include**
- Assisting healthcare professionals in providing care to patients
- Taking and recording vital signs, such as blood pressure and temperature
- Assisting with meal preparation and feeding patients
- Following all healthcare protocols and procedures
- Demonstrate the ownership of responsibility for personal development, learning and performance
- Demonstrate performance of skills and activities to others undertaking similar work
- Attend relevant annual updates and shared practice learning
- Participate in practice audit as directed by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning throughout the PCN
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

**Qualifications**
- High school diploma or equivalent
- Previous experience in a healthcare setting is preferred
- Strong communication and interpersonal skills
- Compassionate and empathetic towards patients
- Ability to work effectively as part of a team
- Basic knowledge of medical terminology and procedures is a plus
- Ability to multitask and prioritize tasks effectively

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified

**Equality and Diversity**

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislati



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