Health Care Assistant

2 weeks ago


Birmingham, United Kingdom PBL Care Limited Full time

**Role Details**

**Job Title**:Health Care Assistant

**Reports to**:Senior Carer/Care Coordinator

**MANDATORY: IN ADDITION TO THE BELOW, YOU WILL BE REQUIRED TO COOK CARIBBEAN FOOD***

**Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)**:

- To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Care Coordinator
- To support and enable service users to maintain skills and personal interests while delivering person-centered care unique to each individual
- To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge

**Location**:The service user’s premises - domiciliary

**Working Hours**:Zero-hour Contract - varied hours

**Responsibilities and Duties of the Job**

**Role-specific Duties**:The Health Care Assistant’s responsibilities include but are not limited to the following:

- Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing
- To contribute to the efficient running of the service
- Support service users to maintain their relationships and connections with the local community
- Ensure care plans and other information about how to support service users are followed
- Be responsible for informing the Senior Carer/Care Coordinator of any changes in the needs of service users
- Be responsible for promoting and safeguarding the welfare of those individuals they support

**Working with Others**:

- Develop effective working relationships with other employees within the service
- Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
- If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

**Leading by Example**:Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

- Seek opportunities for personal and professional growth
- Be a role model for other carers and be an ambassador for the service
- Be professional, polite and reasonable at all times

**Personal and Professional Development**:

- Have a knowledge of, and work within, the Fundamental Standards
- Understand the regulatory framework that governs the service, including the role of the CQC and its requirements
- Commit to achieving the relevant qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities

**Person Specification**

**Specific Requirement for Qualifications**:

- Good English - written and verbal
- RQF/NVQ qualifications in Social Care

**Specific Requirement for Skills**:

- **Proficient Written Skills -**
- Maintain all care plans/care records in accordance with the service’s policy
- **Leadership Skills -**
- Ability to induct and orientate new employees to the job role and service
- Provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
- Communicate any problems, concerns or changes to service users’ family members as needed
- **Communication Skills -**
- Carers must build a rapport with service users by establishing personal connections and showing an interest in their lives
- Carers must be able to communicate effectively with service users
- Carers must have the communication skills to inform colleagues, management and professionals about the needs of service users
- **Problem-solving Skills -**
- Carers need to be able to adapt to and address situations quickly
- Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection

**Specific Requirement for Previous Experience**
- Previous experience of working in a similar environment
- Previous experience of working in a similar role
- Experience of working with service users, in particular, those that may have additional support needs

**Training and Supervision**

All employees are required to attend a variety of training to fulfil our obligations and failure to follow a reasonable request may lead to disciplinary action and failure to attend any mandatory training will prevent you from undertaking any paid work.

**The Duty of Care**

This is a legal term meaning you have a responsibility towards everyone you come into contact with to ensure they are not caused harm. PBL Care has a responsibility to provide training for you and you have a responsibility to attend that training and adhere to what you are taught.

Training will provide you



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