Inbound Sales

2 weeks ago


Burgess Hill, United Kingdom Red Robin Recruitment Full time

**Inbound Sales & Customer Service Executive (BioTech**

We are looking for an experienced Inbound Sales & Customer Service Executive to join a leading Health Tech company in Burgess Hill.

You will be working in a very valuable industry, our client works in stem cell storage which is collected from umbilical cords at birth and kept in frozen storage centres for future medical interventions.

Being quite a complex operation you will need to have had experience working within a fairly complex sales/customer service role.

People with insurance or medical backgrounds are very desirable, as well as BioScience/Biology/Medical related degrees.

**Monday to Friday**

**Burgess Hill**

**Salary circa £23,000 dependent on experience**

**Plus bonuses - OTE £28,000**

**Free on-site parking**

**Relevant degree - Desirable ie Biology, Biotech, Medtech**

Your customers are expecting parents who have already purchased a Stem Cell Storage solution.

You will be the first point of contact for these customers, dealing with any questions and payments. You will also present relevant additional products and services to customers where appropriate.

If you are interested in stem cell technology, and medical technology and are passionate about customer experience, this is a great opportunity to gain access to this sector.

Key duties:

- Resolving customer queries and providing excellent customer support
- Liaising with multiple departments to check on customers' processes and required actions they have to take
- Trouble shooting processes to ensure any issues are identified and dealt with in a timely manner
- Preparing and checking customer invoices
- Updating customers with their services' status as necessary throughout the process
- Promoting additional services and upgrading customers' packages

Please note we are acting as a recruitment agency in relation to this vacancy.



  • Burgess Hill, United Kingdom Red Robin Recruitment Full time

    We are looking for an experienced Inbound Sales Executive to join a leading Health Tech company in Burgess Hill. You will be working in a very valuable industry, our client works in stem cell storage which is collected from umbilical cords at birth and kept in frozen storage centres for future medical interventions. Being quite a complex operation you will...

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