Supporter Care Advisor

3 weeks ago


Reading, United Kingdom The Guide Dogs for The Blind Full time

**Reference **:002540

**Publication end date **:29/03/2023

**Employment Details**:
**Contractual hours**:
35.00

**Salary**:
Starting salary of £22,000.00 per annum

**Vacancy location**:
**Location**:
England, South East, Reading

**Vacancy details**:
**Directorate**:
Fundraising - Supporter Care

**Job Title**:
Supporter Care Advisor

**Job Level**:
Support Provider

**Contract type**:
Permanent

**External job advert**:
At Guide Dogs our ambition is a future where every person with sight loss has the confidence and support they need to live their lives to the full.

We are a small team who firmly believe we can still have fun even if we are super busy We are successful because we understand what great teamwork and support means, which is why we are office based. We never know what each day will bring, so some days can be more challenging than others, but that’s what makes Supporter Care such and exciting and enriching team to work in.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

We reserve the right to close adverts earlier than the closing date.

**Essential**
- Proven experience in administration within a Customer Service environment.
- Demonstrable experience of using a Customer Relation Management (CRM) system to record customer activity.
- Proven understanding of Gift Aid and data protection regulations.
- Good Microsoft Word, Outlook and Excel skills.
- Demonstrable evidence of willingness and ability to deliver the highest standards of customer care.
- Confident telephone manner showing patience, empathy and listening skills.

**Desirable**
- Previous exposure to working in the charity sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

**Application Closing Date**:
29/03/2023


  • Sales Support Advisor

    3 weeks ago


    Reading, United Kingdom Blue Arrow Full time

    Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.They are looking for Customer Advisors to join their team in Cardiff, Reading or Perth.It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all.Sales Support AdvisorCardiff CF23, Reading...

  • Sales Support Advisor

    3 weeks ago


    Reading, United Kingdom Blue Arrow Full time

    Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland. They are looking for Customer Advisors to join their team in Cardiff, Reading or Perth. It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. Sales Support Advisor Cardiff...


  • Reading, Berkshire, United Kingdom Jago Consultants Full time

    I am working with a Car Dealership in the Reading area and they are looking a  Service Advisor to join their fast paced growing team. The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills. A large part of the Service Advisor position involves: Meeting and...

  • Payroll Advisor

    1 month ago


    Reading, United Kingdom Primark Full time

    **Payroll Advisor** Are you looking for a rewarding career in payroll? Do you have excellent attention to detail and a passion for numbers? If so, you might be the perfect fit for our Payroll Advisor role at Primark. **What’s in it for you?** As a Payroll Advisor, you will be part of a dynamic and supportive team that processes the payroll for our...

  • Care Co-ordinator

    1 month ago


    Reading, United Kingdom Royle Care Full time

    Royle Care is a domiciliary care company providing support to vulnerable adults in their own home. We currently have the opportunity for a Care Co-ordinator to work in our office based in Reading. We are looking for someone who is looking for a career opportunity, enjoys a daily challenge and is able to adopt a flexible approach to working. **Job...

  • Team Leader- Care

    5 days ago


    Reading, United Kingdom Radis Community Care Full time

    Are you currently working as a Care Worker? Do you want to take the next steps in your career? Radis Community Care are actively recruiting for a Team Leader to join the team in Reading Extra Care. What will you be doing as a Team Leader? As a Team Leader you will be working alongside 1 other Team Leaders to ensure that service runs smoothly from shift to...

  • Team Leader- Care

    5 days ago


    Reading, United Kingdom Radis Community Care Full time

    Are you currently working as a Care Worker? Do you want to take the next steps in your career? Radis Community Care are actively recruiting for a Team Leader to join the team in Reading Extra Care. What will you be doing as a Team Leader? As a Team Leader you will be working alongside 1 other Team Leaders to ensure that service runs smoothly from shift to...

  • Sales Support Advisor

    3 weeks ago


    Reading, Berkshire, United Kingdom Blue Arrow Full time

    Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland. They are looking for Customer Advisors to join their team in Cardiff, Reading or Perth. It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. Sales Support Advisor Cardiff...


  • Reading, Berkshire, United Kingdom Blue Arrow Full time

    It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. Sales Support Advisor 02 per hour Training: New Starters will be required to be in the office 3 days a week during their training period. Hybrid role: After initial training period, there is an expectation to visit the...

  • Service Advisor

    2 weeks ago


    Reading, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the...


  • Reading, United Kingdom Interaction Recruitment Full time

    **Parts Customer Service Advisor** **Interaction Recruitment are looking for a temporary parts customer advisor to support our client in Reading for 1 month.** **Location**: Reading, RG2 **Salary**: £12 per hour **Contract**:4 week contract Monday to Friday 8.00am / 6pm **Hours**: 40 per week **Job Introduction** As a parts service advisor you will...

  • Financial Advisor

    2 days ago


    Reading, United Kingdom Vision-FS Recruitment Full time

    **Financial Advisor | Independent Financial Advisor** **£75,000 - £100,000 | Un-Capped Bonus** **£10m AUM Client Book Provided** **Reading | Surrounding Area’s** **Level 4 Diploma | CF30 Financial Advisor** **YOUR NEW COMPANY** An exciting opportunity has become available with a Financial Advice business who are growing their national offering...

  • Senior Care Worker

    1 month ago


    Reading, United Kingdom Cedar Hope Care Services Full time

    Overseas Sponsorship Role The Senior Care Worker will routinely oversee and monitor care workers, care assistants and home carers. They will attend to the personal needs and comforts of the elderly and young people and the infirm with care and support needs of service users within supported living, residential care establishments, day care establishments or...

  • Clinical Advisor

    1 month ago


    Reading, United Kingdom NHS England Full time

    The Healthcare Safety Investigation Branch (HSIB) was established by the Government in 2016. Headed by the Chief Investigator, it is tasked with carrying out independent safety investigations across the healthcare system in England, and has been operational since April 2017. HSIB is hosted by NHS England / Improvement but maintains its independence both in...

  • Senior Care Assistant

    1 month ago


    Reading, United Kingdom THE BOLTONS CARE HOME LTD Full time

    The Boltons Care Home Ltd is looking for a Senior Care Assistant to support the running of the home alongside the carers. assist in residents care needs and deal with professionals e.g. doctors, nurses, mental health. Duties and responsibilities include, but not limited to: - To help all junior and domestic staff contribute to the best of their ability to...

  • Health Care Assistant

    3 weeks ago


    Reading, United Kingdom Aurum Care LTD Full time

    About the RoleAurum care is looking for a compassionate healthcare assistant to work in a Care Home. The ideal candidate will have experience working in a healthcare environment and be able to maintain confidentiality.Flexible hours offered. Day and Night shift.(Weekly Pay)ResponsibilitiesSupport the Senior Care Manager in the following:Assist clients with...


  • Reading, United Kingdom All Care (GB) Ltd. Full time

    Apply today and make a real difference in your Community! £150-£1000 Joining Bonus* We are looking for compassionate Care Assistants in the Reading Area! *Driving License Essential* We offer: £11.50 per hour weekdays £12.50 per hour weekends  Full or Part-time hours £150 to £1000 joining bonus (Part-time or Full-time T&Cs...

  • Security Advisor

    23 hours ago


    Reading, United Kingdom Gios technology Full time

    **We are hiring for Security Advisor** **Location: Aldermaston/Reading - Hybrid** - Proven experience in security policy monitoring, assurance, and risk management within a corporate or government environment. - Experience in conducting security audits and assessments is advantageous. - Responsible for engaging with internal and external stakeholders,...

  • Service Advisor

    1 month ago


    Reading, Berkshire, United Kingdom KPI People Full time

    Temporary Service Advisor – Reading –£14 - £15 Per Hour – Immediate Start - Weekly Pay – No Saturdays – Flexible Contract Length - Our client, a busy franchised car dealership, in Reading has the requirement for an experience Temporary Service Advisor to join them with an immediate start contact As a Temporary Service Advisor your...

  • Parts Advisor

    4 days ago


    Reading, United Kingdom Inchcape Retail Limited Full time

    Parts Advisor - Reading BMW Salary 28,266.37, OTE £35,000.00 Full Time 45 Hours. 1 in 3 Saturday mornings. Create experiences you can be proud of.Working with world-class brands as a Parts Advisor, you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the...