Senior Service Advisor

5 months ago

Blackpool, United Kingdom Cox Motor Group Full time

**Senior Service Advisor - OTE £28,000 - £32,000 per annum**

**Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime**

An excellent opportunity for an experienced Senior Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the opportunity to develop your skills and learn more about the Group.

This is your opportunity to join one of the largest family-owned dealership groups in the North West, with a sustained and energetic programme of growth. Our culture is entrepreneurial and fast paced, our vision is simply to have our customers at the heart of all we do. As a company whose culture is to promote from within, your opportunities are endless.

**Main Purpose of Job**
- To maximise service department profitability through the use of professional sales techniques, maximising customer awareness of all available workshop services.
- To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.

**Senior Service Advisor Job role**:

- Supervise a small team of Service Advisors
- You will be the first contact for the customer as they enter the dealership
- Explain the repair process and then book the customers vehicles in
- You must be able effectively sell products and services as well as making customer bookings
- Communicating with the workshop technicians and customers to ascertain the level of work required and gain authorisation
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service
- Raise job cards and Provide customer estimates, according to company policy on schedules and pricing.
- Calculate charges for all parts, labour and service repairs, ensuring the accuracy of charging structure.
- Be able to meet all deadlines as set by Line Manager and company procedures.
- Adhere to all Health & Safety, environmental and Company policies and procedures
- Ensure accurate documentation for warranty work in line with requirements and dealership policy
- Ensure jobs in progress are monitored, and report problems to Line Manager
- Must have clean full driver’s licence
- Must have at least 2 years previous experience of motor trade service advisor
- Must have at least 1 year previous experience of motor trade supervisor role

**What you get in return**
- Salary is Dependent on Experience
- Monthly performance-based bonus
- 23 days holiday plus bank holidays. Increasing every 5 continuous years of continuous service
- Work Place Pension after 3 months
- Friendly atmosphere
- Professional development
- Uniform provided
- Car Benefit Scheme available after 6 months and meets criteria
- Employee of the month reward scheme
- Monthly Employee Competitions
- Length of Service recognition events

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Blackpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 2 years (preferred)
- senior service advisor: 1 year (preferred)

Licence/Certification:

- Full Clean UK Driving Licence (required)

Work Location: In person

  • Senior Service Advisor

    5 months ago

    Blackpool, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Senior Service Advisor

    5 months ago

    Blackpool, United Kingdom Cox Motor Group Full time

    **Senior Service Advisor - OTE £28,000 - £32,000 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturday + bonus + overtime** An excellent opportunity for an experienced Senior Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the...

  • Senior HR Advisor

    5 months ago

    Blackpool, United Kingdom Bridge of Hope Full time

    The Recruitment Co are currently recruiting for a **Senior HR Advisor **to work for an established, growing business in the** Blackpool **area. **Senior HR Advisor **salary: £40,000 - £45,000 (depending on experience) **Senior HR Advisor **hours: 9am - 5pm Monday to Friday (37.5 hours per week) **Senior HR Advisor **company benefits: - Car Parking -...

  • Service Advisor

    5 months ago

    Blackpool, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    5 months ago

    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Salary of £24,465 with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    5 months ago

    Blackpool, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackpool** **Competitive Salary with £4,800 bonus,pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    5 months ago

    Blackpool, United Kingdom Cox Motor Group Full time

    **Service Advisor - OTE £25,500 - £27,500 per annum** **Working hours: 42.5hours per week Monday - Friday, alternative Saturdays** An excellent opportunity for an experienced Service Advisor with the drive and enthusiasm to push the business forward. Working in the small but friendly and passionate team you will have the opportunity to develop your...

  • Service Advisor

    3 weeks ago

    Blackpool, Blackpool, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool. This is a fantastic opportunity to join our team and contribute to the success of Arnold Clark.What We Offer:33 days holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth: all employees have access to a GP 24/7 and can...

  • Service Advisor

    4 weeks ago

    Blackpool, Blackpool, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool. Our ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the...

  • Service Advisor

    4 weeks ago

    Blackpool, Blackpool, United Kingdom Arnold Clark. Careers Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...

  • Senior HR Advisor

    6 months ago

    Blackpool, United Kingdom Morgan Ryder Full time

    **Senior HR Advisor - **Manufacturing Background** **To £40K & Package** **Hybrid Working** We have a fantastic opportunity for an experienced HR professional to join the team at a successful, fast moving manufacturing company in Blackpool. Reporting into the HR Manager you will be responsible for ensuring the effective delivery of HR policies and...

  • Service Advisor

    4 weeks ago

    Blackpool, Blackpool, United Kingdom Arnold Clark. Full time

    Job DescriptionWe are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and...

  • Service Advisor

    2 weeks ago

    blackpool, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...

  • Service Advisor

    2 weeks ago

    Blackpool, Blackpool, United Kingdom Arnold Clark. Full time

    We are seeking a skilled Service Advisor to join our Vauxhall team at Arnold Clark, offering a competitive package including 33 days' holiday, retail discounts, private healthcare, and a pension scheme.Key benefits include:Generous retail discounts available to our staffPrivate healthcare support for all employeesAccess to a 24/7 GP and medical/dental...

  • Service Advisor

    4 weeks ago

    Blackpool, Blackpool, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to join our team at our Vauxhall branch in Blackpool.What We Offer:33 days holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity...

  • Service Advisor

    3 weeks ago

    Blackpool, Lancashire, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity...

  • Service Advisor

    3 weeks ago

    Blackpool, Lancashire, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool. We offer:• 33 days' holiday allowance with room to grow• Generous retail discounts• Private healthcare• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments• Pension scheme• Maternity and...

  • Service Advisor

    2 months ago

    Blackpool, Lancashire, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...

  • Senior Financial Planning Advisor

    3 weeks ago

    Blackpool, Blackpool, United Kingdom Premier Jobs UK Limited Full time

    About the RoleWe are seeking an experienced Financial Advisor in Blackpool to join our team at Premier Jobs UK Limited.As a member of our team, you will have the opportunity to work from home and enjoy quality leads and existing clients provided by our highly respected IFA firm.Our business is continually improving its client proposition and features in the...

  • Service Advisor

    2 months ago

    Blackpool, Lancashire, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhall branch in Blackpool. We offer: • 33 days' holiday allowance with room to grow • Generous retail discounts • Private healthcare • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments • Pension scheme •...