Receptionist (Maternity Cover)
2 weeks ago
**Receptionist (Maternity Cover)**:
**Radisson Blu Edwardian Sussex Hotel**:
**Salary**:£25000 per annum**
**Job Type**:Fixed Term**
**Hours**:Full-time**
**Town**:London***:
Radisson Blu Edwardian Sussex, London is an intimate boutique hotel located on a quiet road off Oxford Street. Set within a row of elegantly refurbished Victorian townhouses, enjoy unique spaces to relax with a variety of richly appointed bedrooms and suites perfect for both business and leisure travellers.
We are currently recruiting for a **Receptionist** to join our Truly Talented team, for a **maternity cover**.
Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.
**What we offer**:
- ** £25,000** per annum
- Fixed Term Contract - Maternity Cover, full-time contract (38.5hrs per week)
**What we are looking for**:
- Familiarity with Microsoft Office
- Familiarity with Opera Cloud
- Excellent written and verbal communication
- Good telephone communication etiquette
- Organised and resourceful
- Problem-solving
- Attention to detail
- Customer-focused
- Active listener
- Adept at prioritising, scheduling and multitasking
- Fast and eager learner
**Benefits**
- Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 30% discount on F&B;
- Discounts across retail, restaurants, events and more through our benefits & rewards portal;
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
- Yearly complimentary Axiom Xcape stayover after one year of service;
- A growing team with great training, progression, and promotion opportunities;
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
- Free meals while on shift;
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more
As'¯a **Receptionist**, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone.
You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.
**Responsibilities of a Receptionist will include but are not limited to**:
- To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;
- To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained;
- To promote the company values and behaviours at all times.
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Receiving, sorting, distributing and dispatching daily mail
- Recording and maintaining internal stock transfers
- Managing office inventory such as stationery, equipment and furniture
- Overseeing office services like cleaners and maintenance service providers
- Maintaining safety and hygiene standards of the reception area
The ideal person for this role will be enthusiastic about change, focused on details and trusting.
Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Edwardian Sussex Hotel.
**Opportunities for all**
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
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