Business Continuity

3 weeks ago

Liverpool, United Kingdom The Riverside Group Full time

**Business Continuity & Emergency Response Officer**
**Full time 35 hours a week**
**Fixed-Term contract for 12 months**
**Location: Liverpool/Hybrid**
**Salary: £ £32,519 - £35,942 per annum.
Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**

In this role you will be reporting directly to the BC/ER Lead and will work across the Group to develop and assist in the implementation and governance of all HSE & BC strategies, plans, policies, procedures, guidance, KPIs, reports, records, and actions, also you will be supporting the Business Continuity & Emergency Response (BC&ER) Lead in delivering an excellent BC Management system.

**So, who are you?**

You have highly developed interpersonal skills, with ability to build credible relationships with management, operational and IT staff, Ideally in this role you would have an excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.

**Enjoy the rewards**

Working with us, you’ll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

**Role Profile**

**Business Continuity and Emergency Response Officer (Interim for 12 months)**

**Division: Group Governance and Legal Role Type: Hybrid**

**Job Purpose**
- Support the Business Continuity & Emergency Response (BC&ER) Lead in delivering an excellent BC Management system
- Support and embed Business Continuity (BC) and Emergency Response (ER) throughout The Riverside Group.
- Provide guidance to the Group with regards to business recovery strategy, mitigate risk and support the business to develop and test effective recovery plans
- The role will report directly to the BC/ER Lead and will work across the Group to develop and assist in the implementation and governance of all HSE & BC strategies, plans, policies, procedures, guidance, KPIs, reports, records, and actions.

**Role requires you to**:

- Work with BC/ER Lead to implement, test and improve BC & ER Plans.
- Support the awareness, training and education of BC/ER plan delivery.
- Support the uploading, review and improvement of BC/ER plans on the BCMS SharePoint Site
- Work with HSE MI & Data teams to establish reporting from BCMS.
- Support the BC/ER Lead in coordinating the Business Continuity Steering Group (BCSG) by helping members to produce good quality reports / updates and closing out of actions from previous meetings.

**Cross-Team Working**:

- Work closely with other HSE team members, MI and Data, Insurance teams.
- Have positive relationships BCSG members to understand their risks and operational challenges.
- Support sponsors, accountable risk leads, the Executive Team, and leaders to excel in BC/ER.
- Work closely with IT in delivery of BCMS.
- Ensure excellent service for all employees and customers when providing advice, support and lessons learnt.

**Other Information**
- Represent Riverside’s interests and proactively engage with customer and external stakeholders.

**Person Specification**

**Knowledge, Skills and Experience**

**Essential**
- Business Continuity experience.
- Experience of implementing systems in diverse organisations.
- Highly developed interpersonal skills, with ability to build credible relationships with management, operational and IT staff
- Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
- Excellent team player who can work flexibly to meet business requirements.
- Excellent communication and influencing skills with a strong customer focus.

**Desirable**
- Understanding the context of social housing (particularly TRGL/OHG) and the challenges it faces.
- Understanding of Risk Methodologies.
- BCI Qualification CBCI or above (or equivalent)

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