Customer Sales Advisor

1 week ago

Glasgow, United Kingdom Elizabeth Michael Full time

**Customer Sales Advisor - Outbound (Remote) - Must have 12 months consecutive sales experience to be considered**

**Location: Nationwide**

**Salary: £21,500 per year + Average OTE Bonus of £7,200 per annum**

**Contract Type: Permanent, Full Time**

**The role you’ll do**:
As a Customer Sales Advisor in our busy Outbound department, you’ll get in touch with customers to make sure their appliances are protected. Day-to-day, you’ll:

- Use your brilliant sales and communication skills to upsell products
- Provide peace of mind by finding the right solution for every customer.
- Build rapport with customers, get to know their individual needs and put their interests first.

**What else to expect**:
In a 2-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.

You’ll work on a shift pattern where you’ll enjoy weekends off (Monday - Thursday: 10:30 - 19:00; Friday: 9:00-17:30).
- Working from home on a remote basis.
- You will receive two 15 mins breaks plus 30 mins for lunch per shift.
- We’ll provide all the equipment you need, but you must have broadband access.

**The experience and skills you need**:

- A solid background in targeted sales or customer service
- A driven mindset with strong sales skills and a love for hitting targets
- Proven experience of working autonomously or in a home-based position
- Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly

**Our Benefits**:

- Comprehensive training with clearly defined career progression opportunities
- Regular incentives with amazing prizes to be won
- Annual leave - 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
- Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Pension scheme - matched employer contributions up to 5% of basic salary
- Life assurance - employer funded cover of 4x basic salary

INDSA

**Job Types**: Full-time, Permanent

**Salary**: From £21,500.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Employee discount
- Life insurance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: INDSA

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