Customer Service Representative
7 months ago
Overview:
We are seeking a Customer Service Representative to join our team. If you are a skilled communicator with a passion for assisting customers, we want to hear from you.
Will require person to check in/out of vehicles using a software device, recording mileage and fuel levels.
**Duties**:
- Provide information about products and services
- Process bookings
- Resolve customer complaints in a professional manner
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
**Experience**:
- Previous experience in customer service essential
- Excellent communication skills in English
- Ability to analyze customer needs and offer solutions
- Driving Licence required for this position
- Strong phone etiquette and active listening skills
- Strong computer skills
**Benefits**:
- Opportunities for career growth and advancement
**Job Types**: Full-time, Part-time
Pay: From £12.00 per hour
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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