Front of House Supervisor

3 days ago


Bristol, United Kingdom The Maple Full time

**Job Title: Front of House Supervisor for Lounge Restaurant**

We are seeking an experienced and enthusiastic Front of House Supervisor to join our team at a popular Lounge Restaurant located in Cleeve, Bristol. As a Front of House Supervisor, you will be responsible for overseeing the day-to-day operations of the restaurant and ensuring that our customers receive exceptional service.

**Responsibilities**:

- Supervise and train front of house staff, ensuring they provide excellent customer service
- Manage reservations and seating arrangements to optimize table turnover and customer satisfaction
- Ensure the restaurant is clean and presentable at all times
- Address any customer complaints or concerns in a professional and timely manner
- Manage inventory and order supplies as needed
- Help implement marketing and promotional strategies to increase business
- Collaborate with the kitchen staff to ensure food is prepared to the highest standards
- Ensure compliance with health and safety regulations

**Requirements**:

- At least 2 years of experience in a supervisory role in the food and beverage industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong leadership and team management skills
- Proficient in using technology, including reservation and inventory systems
- Knowledge of health and safety regulations
- Flexibility to work evenings and weekends

We offer a competitive salary package and opportunities for growth and advancement within the company. If you have a passion for delivering exceptional customer service and want to work in a fun and dynamic environment, we would love to hear from you. Please submit your CV and cover letter for consideration.

**Job Types**: Full-time, Permanent

**Salary**: £12.50-£13.50 per hour

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Maple Cleeve

Flextime



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