Administrator - Business Services - Oxford

2 months ago

Chipping Norton, United Kingdom Children and Family Court Advisory and Support Service Full time

**Details**:
**Reference number**:

- 271992**Salary**:

- £19,584 - £22,239**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bicester, Chipping Norton, Didcot, Oxford, Thame, WitneyAbout the job

**Job summary**:
We are recruiting for the role of **Business Services Officer** in our team in Oxford.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

**Whilst this role is part of a team based at our office in Oxford**, **our teams work flexibly and remotely, your proximity to the office doesn’t always have to be a critical consideration.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

**Job description**:
**Let us tell you a bit more about the role**

As a Business Services Officer you will contribute to the effective and efficient management and progression of cases, providing administrative support to the local Family Court Advisers and Service Managers. Should you join us your tasks will include:

- monitoring case progression
- receiving referrals from the Court or Cafcass Intake Team
- create / update / close cases within our case management system
- sending letters and information packs to service users
- identify any missing information and follow-up as required
- receive and deal with telephone enquiries
- meet and greet visitors, including service users
- general admin support

**Person specification**:
and what we’re looking for.
- A relevant qualification in business administration (e.g. NVQ2), a willingness to work towards to a qualification and/or significant experience in a similar role
- Someone who thrives working in a team
- Able to prioritise work in a fast-moving environment with strict deadlines

**Benefits**:
We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things.

We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. As you will find out when you visit our vacancy page, the four dedicated, additional days per year when colleagues are encouraged to spend time focusing on their health and wellbeing is just one of a multitude of ways in which we do this.

Things you need to know

**Selection process details**:
09/03/2023

Final interviews:
17/03/2023

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Medical**:
**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- HR Resourcing Team
Recruitment team :

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