Receptionist

6 months ago


Kirkby in Ashfield, United Kingdom Kirkby Dental Full time

**Job Title: Receptionist/Administrative Assistant**

**Location**: Kirkby-in-Ashfield

**Job Type**: Full-Time

**About Us**: Kirkby Dental Practice is a patient-centred Dental Practice dedicated to providing top-notch services to our community. We pride ourselves on our friendly and professional environment, where every team member plays a crucial role in ensuring a seamless experience for our patients.

**Key Responsibilities**:

- Answer the phone in a polite and timely manner
- Book and change appointments both in-person and over the phone
- Ensure patients are booked in upon arrival and inform the clinicians
- Send communications to patients using their chosen method
- Take payments and manage cash transactions
- Place and receive orders from suppliers as directed by the Practice Manager or Practice Principal
- Perform general administrative tasks such as scanning and photocopying
- Ensure patient records are kept up-to-date and stored securely
- Serve as the first point of contact for complaints, following the procedure and directing to the complaints manager as required
- Manage social media and marketing tasks as needed

**Qualifications**:

- Excellent verbal and written communication skills
- Strong organisational skills with the ability to multitask
- Proficient in using office software and equipment
- Experience in a similar role using SOE is preferred
- Ability to handle sensitive information confidentially
- Friendly and professional demeanor
- Strong customer service skills

**Benefits**:

- Competitive salary
- Free parking
- A supportive and friendly working environment

**Job Types**: Full-time, Permanent

Pay: From £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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