Tele-appointing Agent

5 months ago

Belfast, United Kingdom Dojo Full time

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The Role

We’re looking for driven Tele-Appointing Agents to join our growing team in Belfast, who play a key role in expanding our business. In this vibrant and fast paced environment, you’ll introduce our innovative products and services to potential customers, who are typically small business owners. Building rapport quickly, you’ll then secure appointments for our field sales agents to visit and bring new customers onboard.

You could have a background in door to door sales, telesales, a contact centre, retail or hospitality - what’s most important is your relentless work ethic, resilience and drive to learn and succeed.

You’ll be rewarded with a basic salary of £28,890 with the opportunity to earn up to £1000/month commission.. You’ll also receive our excellent benefits including 25 days annual leave (which increases over time) plus bank holidays, private healthcare, monthly incentives and more below.

This is an office based role in central Belfast, with free parking on site.

What you will do...- Successfully generate appointments for field sales agents to follow up on- Demonstrate continuous improvement in departmental targets (productivity, appointment volume, conversion, cost per appointment)- Successfully handle a pipeline of customers, ensuring all communication levels are up to date and current- Ensure all customer records are kept up to date accurately- Ensure correct procedures are adhered to with regards to call handling- Provide first class customer experience to potential new customers and portray the company in a positive manner at all times

What you will bring...- A proven track record of working in a fast paced, target driven environment would be highly desirable- Ability to understand productivity targets and ability to adhere to them is key- Proactivity and initiative to manage own performance - you’re in control of your own earnings- Exceptionally strong communication skills, with a natural ability to quickly build rapport with customers- An outgoing, assertive, motivational and persuasive character- A sense of humour and willingness to get stuck in

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.

Our values

At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at

dojo.careers
- Learn more about Life at Dojo on

LinkedIn

and

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